T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!
Performance Analytics is a high-profile team of thought leaders and problem solvers who apply rigorous analytics to help assess and guide T-Mobile’s key postpaid consumer marketing initiatives. We combine our ability to dive into the data with sharp business acumen – we have our finger on the pulse of the business and advise senior leadership on key business decisions. Are you ready to unleash your intellectual curiosity and think and act like a business owner?
About You
We are looking for a driven self-starter with an analytical mindset who is passionate about delivering business insights. You will conduct fast-paced analysis on various initiatives and trends in customer acquisition, revenue, and churn that drive the trajectory of the business. You will influence marketing strategies and provide strong decision support to business owners across the org. You will regularly deliver and present actionable, well-supported recommendations to executive leadership.
Responsibilities:
Own analysis of key initiatives launched by T-Mobile, including Un-carrier moves and promotions
Provide strong decision support and robust recommendations based on data-driven analysis, executing high-profile analysis and delivering data narratives across business groups
Measure or assist in measuring the value of our acquisition and upgrade offers, evolving customer base, and initiatives to develop revenue and reduce customer churn
Construct executive level presentations and present complex analytical findings in clear, concise, and decision-impacting manner
Develop and lead positive, constructive collaborations with one or more cross-functional teams
Qualifications:
MBA with quantitative field in undergraduate degree, MS/MA/PhD in a quantitative field (e.g., engineering, operations research, computing science, statistics, economics, finance), or equivalent experience
5+ years professional experience in management consulting or analytics roles
Fluent in SQL and comfortable with efficiently querying large databases
Ability to leverage visualization tools such as Tableau, PowerBI to generate insights
Independent ability to bring structure to ambiguous problems in a complex business portfolio and translate results to key insights
Independent ability to communicate analytical and quantitative subjects clearly across audience types (subject-matter-expert and non-technical) and levels (peers and executives)
Excellent prioritization skills, self-motivation, and the capacity to work under tight deadlines
Willingness to coach and mentor junior colleagues in technical and analytical skills
Relevant experience preferred in one or more of: telecommunications, consumer electronics, finance, or subscription business
Washington Pay Range : $122,600.00 – $165,900.00
The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. For information about T-Mobile’s amazing benefits, check out https://careers.t-mobile.com/culture-and-benefits/
Never stop growing!
T-Mobile doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.
If you’d like to receive more information about careers at T-Mobile, sign up for the T-Mobile Talent Community today! https://www.tmobile.careers/profile/join/
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.