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Role: University Relations Manager
Reports to: Senior Volunteer Recruitment Manager
Location: This role will be remote in the continental US, Alaska, or Hawaii
Hours: Full-time
Salary Range: $75,000 – $90,000
Reports to: Senior Volunteer Recruitment Manager
Location: This role will be remote in the continental US, Alaska, or Hawaii
Hours: Full-time
Salary Range: $75,000 – $90,000
About Trevor
The Trevor Project is the world’s largest suicide prevention and crisis intervention organization for LGBTQ young people. We are a non-profit that provides 24/7 life-saving support via phone, text, and chat. We also operate the world’s largest safe space social networking site for LGBTQ youth and run innovative research, education, and advocacy programs. We’ve been saving lives every day for over 20 years.
Overview of the role
Volunteers are central to The Trevor Project’s ability to fulfill our mission. As the University Relations Manager you will be responsible for building out a new function of campus and community recruitment within the Volunteer Recruitment team to attract volunteers through strategic partnership development with Colleges, Universities, community organizations, and other institutions. As we continue to grow and scale the number of volunteers needed to support our crisis services, you will ensure we consistently have a sufficient number of new highly-qualified volunteer applicants for our Volunteer Recruiters to screen.
As the University Relations Manager, you will supervise and work closely with Associates to manage the day-to-day work of volunteer-focused partnerships, including relationship cultivation and management, contracts and agreements, partnership meetings, school visits, student support, and evaluations. You will also organize and participate in volunteer recruitment activities, including info sessions and volunteer fairs.
Who you are
Relationship builder. You are skilled at building and managing relationships with others. You know how to excite people about our mission, and understand that people are the core of who we are. You are a dependable team player and enjoy working collaboratively towards a common goal.
Experienced. You have experience working with social work programs and understand the intricacies of clinical models.
Lover of process. You operate with focus and efficiency and aren’t fazed by systems with interdependent parts. You have demonstrated success building and refining processes that prioritize efficiency and quality of experience.
Strategic thinker and problem solver. You are able to make connections across workstreams, identify risks and blockers, and propose innovative solutions to address them. You have experience pushing projects forward and know how to navigate complex team structures to accomplish goals and tasks.
Detail-oriented and data-driven. You are driven by results and informed by data. You pay close attention to the small details of each project and task you are working on, and take steps to make sure your work and the work of your team is thorough and complete. You are comfortable reviewing data to meet the needs of our growing volunteer program. You have experience working with datasets in Excel or Google Sheets.
Clear communicator. You can communicate clearly, concisely and in a way that ensures a positive experience for the partners and prospective volunteers we engage with each month. You are comfortable connecting with new people via email, over the phone, and through video calls and enjoy presenting information to groups.
Growth mindset. You are skilled at giving and receiving feedback, and believe that through coaching and support, team members can achieve anything.
Flexible. You are able to shift gears and reprioritize tasks as your team works to meet the volunteer needs of our Crisis Services teams. You are comfortable with ambiguity.
Passionate. You care about LGBTQ youth. You care about saving lives. You want to come to work and feel inspired every day. You want to change the world.
Fun. The work we do is very serious, but that doesn’t mean we don’t have fun. We know how to have a good time and you should too.
What you’ll do
Build out systems and processes for a brand new function of volunteer recruitment work at Trevor
Engage in proactive outreach to values-aligned colleges, universities, and other institutions to explore potential partnerships for volunteer recruitment
Clearly articulate to external audiences Trevor’s mission, the work that we do, and the opportunities for incredible people to volunteer with Team Trevor
Travel as needed to lead information sessions and partnership meetings with a diverse range of stakeholders, travel is contingent on Trevor’s health and safety protocols in conjunction with domestic policies
Cultivate partnerships in order to build new pipelines for volunteer recruitment, ensuring programmatic and operational requirements are aligned
Manage day-to-day administration for prospective and current volunteers engaged in clinical programs in order to meet each school’s requirements, in collaboration with Crisis Services teams
Act as liaison between students in clinical programs, their university programs, external clinical supervisors and Team Trevor’s Crisis Services Supervisors
Develop and maintain email templates, external presentation decks, and additional tools and resources to support the team in engaging with prospective and current partners
Ensure applicants, trainees and volunteers affiliated with partners are appropriately tracked and monitored in our CRM across their journey with Trevor
Collaborate with Content and Marketing teams to produce materials for volunteer recruitment
Monitor progress towards quarterly and annual goals and KPIs to ensure a sufficient number of diverse and highly qualified volunteers are sent to training and that Trevor’s Volunteer Training and Crisis Services teams’ needs are met
Work closely with the Manager of Volunteer Recruitment Operations to ensure their team has a sufficient number of new volunteer applicants in order to meet their goals
Other tasks, duties, or special projects as assigned
Benefits
Generous vacation and holidays (like a full day off to celebrate Harvey Milk Day!), including three half-day Fridays during the summer
Comprehensive health insurance, including coverage for various gender affirmation surgeries (and we pay 100% of your premiums for medical, dental, and life)
Flexibility to work from the continental US, Alaska, or Hawaii (we provide the technology, a monthly internet reimbursement, and a reimbursement to outfit your work-from-home space!)
Fun virtual office environment and passionate team
Online Subscription to Headspace, a digital meditation platform
Meaningful work at an organization that is saving the lives of LGBTQ young people globally every day
The Trevor Project provides equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, gender, gender identity or expression, ancestry, sexual orientation, national origin, age, handicap, disability, marital status, or status as a veteran. The Trevor Project complies with all applicable laws.
