Synchrony Financial Hiring for AVP, Finance Application Technology Program Manager Job at Alpharetta, GA Full Time

Job Description:

Role Summary/Purpose:

This role focuses on end-to-end delivery of Regulatory, Tax and Controllership changes needed across business process, technology, and operations to meet the directives.

This role will collaborate with project stakeholders and Technology Agile teams to build high quality solutions. The ideal candidate will understand all aspects of the project lifecycle using an Agile methodology with focus on business analysis, root cause analysis, requirements definition and finalizing project scope, driving optimal solutions, project planning and execution including post-production validation to meet regulatory demands.

The candidate will need to successfully build relationships with the Technology and Strategy teams, their leadership team, and the various stakeholders throughout the organization.

This position is remote, where you have the option to work from home. On occasion we may request for you to commute to our nearest office for in person engagement activities such as team meetings, training and culture events. To ensure the safety of our colleagues and communities, we require employees who come together in-person to be fully vaccinated. We’re proud to offer you choice and flexibility.

Key Responsibilities:

• Develop a clear understanding of Regulatory Business Requirements

• Develop all documents in Agile methodologies and/or Waterfall SDLC to support project delivery. Including but not limited to Project Charter, Project Risk Assessment, Story Creation, Grooming and Validation, Project Plan, BRD, FRD, Test Plan, Test Results, UAT Approvals, and Retrospectives.

• Accelerate delivery and process efficiency by applying agile methodologies to solve program/process challenges.

• Provide leadership and guide 3rd party consultants throughout the systems development lifecycle to ensure quality, IT SDLC, and compliance requirements are met.

• Work in a matrix environment, engage in cross functional reviews and ability to explain overall requirements to various Applications Owners

• Partner with key stakeholder, internal/external customers, partners, and suppliers

• Determine root cause analysis when issues arise

• Provide support during all stages of the projects’ lifecycles

• Work tactically to break through bottlenecks and keep projects on track

• Create suggestions for strategic and operational improvements and changes

• Develop Program Governance Decks, Program Milestones, and regularly communicate program status with stakeholders

• Develop and implement best-practices that seek efficiency in program execution

• Adhere to all policies, procedures and controls as defined by the company, identify, and develop plans to rectify any deficiencies to policy

• Act as a “translator” between the Business, Change and Operation & Technology Teams

• Develop creative solutions to overcome prioritization conflicts, budget challenges and/or time constraints

• Perform other duties and/or special projects as assigned.

Qualifications/Requirements:

• Bachelor’s/University degree, Master’s degree preferred

• Minimum of 5 years managing delivery of complex technology programs in a fast-paced environment

• Minimum 5 years of IT Project or Program Management experience

• Minimum of 5 years’ experience delivering technology needs to support Regulatory reporting, Financial Planning & Budgeting, Workforce planning and Cash Flow forecasting tools

• Working with ETL data delivery teams to support regulatory, treasury and tax deliverables and requirements for various reports such as Part 370, 2052a, Borrowing Pack, and Deposit Pack

• Clear understanding of various SDLC methodologies

• Experience using Program/Project management tools – MS Project, JIRA, Confluence, SharePoint, MS Excel, MS PowerPoint, Visio and ServiceNow

• Knowledge in Program/Project Management (Requirement and Scope management, Risk Management, Resource Management, Planning, Stakeholder Management etc.)

• PM/BA Certifications like PMP, PgMP, PfMP, PMI-ACP, PMI PBA, CBAP, CSM, CSPO preferred

• Knowledge of Axiom-SL, Empyrean, OneSource, Workiva and/or Oracle EPM Cloud/ EPBCS applications is a plus

• Experience with identifying and remediation of Self – Identified Issues

Desired Characteristics:

• Experience working in a global, dynamic environment

• Strong communication skills, ability to explain business requirements in a clear and concise manner to various stakeholders (supplier, partners, management etc.) in various forum

• Written and verbal communication, including technical writing skills

• Ability to build relationships and negotiate solutions while liaising between business, operations, technology

• Self-motivated and a team player that works well with individuals and thrives in a complex, global organization

• Ability to work in challenging, demanding, and within strict regulatory timelines

• Strong experience in delivering complex technology programs.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Our Commitment

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+, with more than 60% of our workforce engaged, you’ll find community to connect with and opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time.

The salary range for this position is 75,000.00 – 150,000.00 USD Annual

Salaries are adjusted according to market in CA and Metro NY and some positions are bonus eligible.

Grade/Level: 11

Job Family Group:

Information Technology