The Manager maintains accountability for the efficient and profitable operation of the restaurant; the consistent delivery of customer service to all guests; the leadership and development of team members; the creation and maintenance of an environment of trust, credibility, dignity, and respect. The Manager exercises independent judgment and sets the standard in the day-to-day performance of job duties. The Manager will be vital to the success of their team members and the restaurant’s growth.
Surcheros is a fast-moving, quickly-scaling fast-casual concept. This creates ample opportunity for upward growth if you are a candidate that aims toward regional or district manager responsibilities.
We require all candidates to have 2 years of management experience. If this opportunity sounds like it fits your skill-set, we would enjoy speaking with you.
RESPONSIBILITIES WILL INCLUDE:
Ensure that your team members provide the best customer service
Set high standards for guests and consistently hold everyone to those high standards
Make guests feel welcome and important
Provide knowledge, guidance, and training to assistant managers and team members to exceed guest expectations with fast, accurate, friendly service in clean surroundings
Addressing and resolving guest complaints quickly and with a Smile
Maximize profits by optimizing Profits & Loss and other financials
Managing inventory, labor costs, food costs, and overall controls of financials
Overall accountability of the restaurant
About Surcheros Fresh Mex
When Luke Christian left his rural South Georgia home for college, he never imagined that one day he would come home to open a restaurant. Bringing together big taste and bold flavors with the Southern hospitality of his youth, Luke opened his first restaurant in Douglas, GA during 2007, serving freshly prepared Tex-Mex favorites.
Surcheros quickly became a community favorite, a place where they remembered your order and your name. It wasn’t long before others heard about this concept and desired one to open in their town. Luke, and his beautiful wife, Nicole, began to dream big and shared a vision of expansion.
In 2017, franchising Surcheros restaurants began with a complete remodel and updated branding, while staying true to their original convictions. By the end of 2020, Surcheros had quickly grown to 18 locations, with plans to build a flagship restaurant and corporate headquarters in Alpharetta, GA.
Based on this idea, and a desire to become a nationally visible brand, Luke and Nicole moved their family to Alpharetta, where they currently reside. They are so excited to continue their success, expanding the reach of Surcheros to North Georgia. Luke, Nicole and the entire Surcheros family cannot wait to serve the Alpharetta community and many, many more.
BENEFITS
COMPETITIVE SALARY
QUARTERLY OPPORTUNITIES FOR BONUSES
CAREER DEVELOPMENT & ADVANCEMENT OPPORTUNITIES
PAID VACATION
RETIREMENT
INSURANCE:
AD&D
Dental
Disability
Health
Life
Vision
QUALIFICATIONS
2 years of management experience
A solid track record in achieving financial results
Guest oriented
Excellent problem-solving and conflict-resolution skills
Friendly, respectful attitude
Able to work on their feet up throughout the entire shift
Able to lift up to 50 lbs
Pay: $60000 / year
Job types: Full-time, Part-time
Work location: On-site
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