Supply Clinic Hiring for Email Marketing Manager Job at Chicago, IL Full Time

Who we are:

Supply Clinic is the online marketplace for dental supplies. We’re a nimble, digital company in an old-school industry, making waves as we expand and disrupt traditional distribution channels. In addition to our e-commerce platform, we recently released a software solution for multi-office dental groups to cut supply costs, manage budgeting, improve formulary compliance, and simplify accounting processes.

The Role:

The Email Marketing Manager at Supply Clinic will join us with a fresh set of ideas built on best practices, research, and experience. The role spans email outreach across multiple business units including our Marketplace customers, ProSuite (procurement platform) prospects and customers, and our Seller/Partner network.

Key Responsibilities:

• Work closely with sales and marketing teams to identify our target email audiences and grow our email list, using carefully-placed signup forms and gated content throughout the larger website

• Be a subject matter expert and provide strategy and best practices for email deliverability, content, and builds to ensure optimal performance and drive demand

• Build, maintain, and regularly provide updates to key stakeholder regarding email programs and campaigns that can inform data-driven decisions or provide recommendations for improvements and efficiencies

• Craft and execute A/B tests, manage a comprehensive testing calendar, analyze results, advise on, and implement improvements with campaign partners.

• Ensure prompt, accurate, and error-free communication with customers to build loyal relationships and minimize unsubscribes

• Perform email rendering tests across devices and email clients to ensure that emails display correctly across our lead database

• Provide regular campaign performance reports for all product lines that include open rate, click rate, conversion rate, unsubscribes, pipeline, sales revenue generated, etc.

• Work with leadership to determine goals

• Maintain email databases

• Upgrade email sends through sourced graphics, customization, calls-to-action, and additional advanced features

• Ensure emails follow industry standards and privacy policies

Qualifications:

• Bachelor’s or master’s in marketing or related discipline

• Minimum 3 years of hands-on email marketing experience (HubSpot preferred)

• Proven track record in a fast-paced environment and organizational skills to manage multiple projects with flawless execution, delivering under a tight deadline

• A high degree of initiative, self-motivation and resourcefulness

• Impeccable grammar, writing skills, and deep understanding of direct vs. indirect email copy

• Ability to test, track, measure, and report on results of email marketing campaigns to determine ROI

• Sufficient experience in marketing automation and CRM tools (HubSpot preferred)

• Excellent analytical skills and ability to provide actionable insights from data

• Solid understanding of the sales lifecycle

• HTML knowledge preferred

• Experience in HubSpot preferred

• Skilled in problem-solving and project management

• Technically capable, excellent communicator, and a desire to improve processes

Perks:

• Health, dental, and vision insurance

• Three weeks of PTO each year

• Stock options

• Flexible role in terms of remote work

• Office space on Michigan Ave. by the Loop for an easy commute for those in Chicago

• Amazing, dynamic team (if we do say so ourselves)

• Office snacks, coffee, and wide variety of teas

• Casual, collaborative team environment

• Frequent team happy hours

Job Type: Full-time

Pay: $80,000.00 – $90,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

COVID-19 considerations:
We are on a hybrid schedule- team members are expected to come into the office 1-2 days per week.

Ability to commute/relocate:

• Chicago, IL 60601: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location