Summit Sky Looking for Call Center Representative – Now Hiring at Atlanta, GA Full Time

We are looking for a hard-working Call Center Representative to join our growing team. You will be responsible for answering all incoming calls and emails, handling customer questions and complaints and Candidates should have an outgoing and positive demeanor, a positive work ethic, and have a track record of working well with others in a team environment. We prefer applicants who have some customer service experience, but we are willing to train the right person.

Call Center Representative Duties and Responsibilities
Respond to incoming calls and messages in a timely manner throughout shift
Handle customer complaints respectfully and professionally
Redirect customers to appropriate departments and teams when appropriate

Call Center Representative Requirements and Qualifications
High school diploma or equivalent
Customer service experience preferred
Familiarity with CRM systems a plus
Excellent communication and time management skills
Ability to multitask
Outgoing and friendly personality

Required qualifications:

• Legally authorized to work in the United States

Preferred qualifications:

• 16 years or older