Stats Perform Looking for Account Manager at Remote Full Time

Description

Description – External

• Own overall relationship with assigned clients, which includes increasing adoption, ensuring retention, and overseeing holistic customer satisfaction either directly or by leveraging other corporate resources
• Establish relationships with stakeholders and across the customer organization, planning and driving ongoing account strategy
• Work with clients to establish critical goals, or other key performance indicators, and aid the customer in achieving their goals
• Establish a trusted/strategic-advisor relationship with each assigned client and drive continued value of our products and services
• Understand and anticipate customer’s need and goals then track customer progress and help develop creative solutions or strategies
• Gather product feedback and act as advocate for your client-base with internal development and product teams
• Verify contracts, review deliverables and ensure terms and conditions are aligned with business policies
• Collaborate with Sales/SDRs/Channel other internal teams on customer interactions and engagements and proactive Campaigns
• Conduct business reviews with customer to discuss overall account health, including benchmarking, adoption trends and best practices
• Responsible for managing/closing all assigned Renewal opportunities and leveraging the renewal process to identify Add On opportunities within the customer base.

HERE’S A LITTLE MORE ABOUT US

Stats Perform collects the richest sports data in the world and transforms it through revolutionary artificial intelligence (AI) to unlock the most in-depth insights for media and technology, betting and team performance. With company roots dating back almost 40 years, Stats Perform embraces and solves the dynamic nature of sport – be that for digital and broadcast media with differentiated storytelling, tech companies with reliable and fast data to power their own innovations, sportsbooks with in-play betting and integrity services, or teams with first-of-its-kind AI analysis software. As the leading sports data and AI company, Stats Perform works with most of the top global sports broadcast companies, tech companies, sportsbooks, teams and leagues.

Find out more at www.statsperform.com