Staples Looking for Outside Sales Market Account Manager (Atlanta, GA) at Atlanta, GA Full Time

As a Retail Market Account Manager you will be part of a team responsible for acquiring, retaining, and accelerating category growth for Staples customers. For 70% of you time you will be responsible for engaging and managing a book of business for key Staples customers, delivering a positive experience to both customers and business partners, as well as delivering on sales goals and initiative through inbound and outbound initiatives. For 30% of your time will focus on new customer acquisition through prospecting both in person and virtually in target markets with a focus on developing a loyal Staples customer.

Primary Responsibilities – Account Management – 70% of Time:

• Responsible for driving approximately $500,000+ in annual sales revenue
• Manage customer accounts uncovered through acquisition efforts inclusive of uncovering opportunities, quoting projects, and securing sales.
• Represent the best of Staples Print & Marketing Services in promoting products, services, and commitment to customer satisfaction to support business retention and expansion 
• Establish, build and expand relationships with existing and potential customers at multiple levels in the organization
• Schedule and attend presentations with high level decision makers
• Use a consultative selling method to identify customer needs and develop a value added proposition
• Work collaboratively with print sourcing to assure accurate, timely, and professional delivery of customer’s products
• Implement a sales strategy to achieve revenue and margin objectives through new business development and growth of existing accounts
• Partner with Retail store team to sell and facilitate print services
• Cold calling; making multiple outbound calls to potential clients
• Researching potential leads from business directories, web searches, or digital resources
• Building pipelines with channel partners and team members to close sales
• Be fiscally responsible as it relates to price negotiations and margin.
• Utilize Staples CRM system on a consistent daily basis to self-manage selling activity, contacts, deals, strategies, reporting, and communications

Primary Responsibilities – Account Management – 30% of Time:

• Travel within sales market to meet prospects and customers
• Conduct calls and face-to-face meetings/presentations with customers daily
• Build and maintain relationships with new and repeat customers
• Maintain records of all sales leads and/or customer accounts
• Educate customers on how products or services can benefit them financially and professionally
• Maintain knowledge of competitors, new products, and market conditions to understand a customer’s specific needs

Qualifications

Basic Qualifications:

• Bachelor’s Degree, or equivalent experience
• Experience using technology – laptop, smart phone, outlook
• Strong communication skills;  active listener 
• 3-5 years business to business experience in a selling or service environment
• Strong organization and time management skills
• Comfortable with financial sales tracking and analysis
• Valid Drivers License and Reliable transportation, ability to lift and carry 5 pounds and more
• Some travel and customer visits in various business workplaces as appropriate

Preferred Qualifications:

• Coachable, able to incorporate feedback
• Proficiency in PowerPoint, Excel, and using a CRM (Customer Relationship Management tool)
• Resilient – bounces back; adaptable – comfortable changing directions
• Dynamic individual who functions with a high level of performance, thrives in working in a very fast paced environment, and enjoys cross channel collaboration with sales teams and internal support groups
• Impressive ability to develop, service and manage a portfolio of high volume clients
• Results oriented, driven by both financial and career opportunities
• Comfortable making decisions without all the facts, positive in nature
• Previous experience in the copy, print, promotional and marketing field is a plus

Want to learn more about Staples Stores? Visit StaplesConnect.com for information and to learn about our career opportunities.

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Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.