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Spray Equipment & Service Center is looking for a Branch Manager for our Pella, Iowa branch. This position is responsible for all customer support, parts management and administrative functions at the branch location. This position reports to the Director of Operations in Wichita, KS.
Spray Equipment is a recognized leader in the industrial paint and coating industry, and we are truly different from other companies. It’s apparent in how we treat our customers, and each other. Our culture is one of teamwork, respect and professional honesty, Spray Equipment appreciates its employees; you are not just a number, you are family. We attribute our growth to the dedication of our employees, and the loyalty of our customers and business partners.
Spray Equipment has eight locations in the United States and one in Mexico City. We are the premier supplier of finishing equipment and have been in business for over 50 years. When you join our team you will enjoy benefits like; paid time off, paid holidays, health and dental insurance, company matched 401(k), wellness benefits, child care assistance and paid life insurance.
Benefits
- Paid Holidays
- Vacation
- Sick Leave
- Matching 401(k)
- Health, Dental, Life, Short Term Disability, FAS, HSA
Essential Functions
- Manages the parts inventory at the branch, which includes ensuring purchase orders are accurate, parts inventory is accurate and well organized and achieving inventory turns goals.
- Ensure all customer inquiries received at the branch are handled in a professional and timely manner.
- Identifying dead stock. Coordinates the return of parts to vendors or scrapping of absolute parts.
- Supervise or directly handles the processing of all customer parts purchase orders received at the branch.
- Supervises and directs the activities of the service technicians based at the branch
- Hires, trains and supervises all non-sales personnel at the branch.
- Ensures branch personnel are cross trained to maintain staffing levels and the flow of business.
- Ensures the branch facility has adequate security and is well maintained.
- Responsible for the overall condition and maintenance of all company owned vehicles assigned to the branch.
- Responsible for providing support to the sales staff for technical information, troubleshooting, expertise, parts or service required by a customer.
- Researched and resolves customer questions or complaints and ensures resolution in a timely manner.
- Ensures all administrative tasks are completed in accordance with company operating procedures.
- Other duties as requested or assigned.
REQUIRED EDUCATION AND EXPERIENCE
- High School diploma or equivalent.
- Two years’ experience in customer service or parts management role is preferred.
- Experience in the paint finishing industry is a plus.
- Excellent customer service skills.
- Good verbal and written communications skills.
- Ability to manage multiple tasks at the same time
- Ability to resolve issues in a professional and courteous manner.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Spray Equipment is an Equal Opportunity Employer and we encourage all qualified and interested persons to apply for this position by submitting a resume for consideration.
Job Type: Full-time
Pay: From $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
Work Location: One location
