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Spitzer Ford in Hartville, due to promotion in our staff, is looking for an experienced and passionate team member who want to deliver a high level of service to our customers, while growing their career at a top regional employer. The Finance & Insurance Manager is responsible for coordinating the sale of finance and insurance programs to customers. The Finance and Insurance Manager works with lenders and financial institutions to provide financial services to dealership customers.
While you take care of our customers, we will take care of you!
FULL-TIME BENEFITS:
Medical/Dental
Generous Paid Time Off
401K with a 5% Employer Match
Flexible Work Schedule
Paid Uniforms, Name Badges and Business Cards
Voluntary Benefits, such as Life Insurance, and ST/LT Disability
Company Paid Life Insurance
HSA with Employer Contribution
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Sells financing and insurance to customers
Responsible for the attainment and gross production of financial services? goals and objectives
Reviews customer credit applications
Makes extended service contracts and other owner protection programs available to customers
Assesses profitability to dealership of financing arrangements
Utilizes the menu selling process
Maintains Customer Satisfaction scores at or above company standards
Ensures compliance with all laws and regulatory obligations relative to financial services and products. Abides by all Red Flag standards and laws
Complies with all Safeguard and Transaction compliance rules and regulations
Ensures that all organizational activities and operations are carried out in compliance with organizational guidelines and local, state, and federal regulations and laws governing business operations
Oversees completion and submission of all financing documents
Acts as liaison between the customer and the lending institution
Ensures adherence to F&I reporting requirements of company
Attends weekly manager meetings
Works directly with employees and customers to develop relationships and to assist bridge disconnects in the sales process
Builds rapport with customers to build a base of referrals to establish customer network present finance and product options to customers
Meets monthly objectives
Work with service advisors to address customer inquiries with regard to warranty and service contracts
Training and providing the sales team with information on finance and lease programs and the benefits of the dealership?s financing and extended service programs
Other related duties as assigned
