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Overview
A leading global producer of specialty chemicals, focused on delivering sustainable solutions for water-intensive industries, including the pulp, packaging paper and board, tissue and towel, oil and gas, petroleum refining, chemical processing, mining, biorefining, power, municipal, and pool and spa markets.
Description
Manages an assigned an account, or group of accounts, with the primary responsibility to create value for the assigned customers through the technical service they provide; and identifying new product opportunities and selling to existing customers. The Key Account Manager’s focus is to maintain revenue, price capture, improve gross profit and meet business plan. Additionally, the Key Account Manager will work on attaining new business and applications within existing and perspective customers.
- Maintain and build assigned business relationships
- Review treatment programs and processes within the territory accounts ensuring effective applications through routine testing and monitoring resulting in customer satisfaction and business retention.
- Conduct the necessary site and LMS/classroom training programs to understand the overall operations of the territory plants and new customer sites
- Sell new business and new applications in assigned territory – develop and implement sales plans on new opportunities.
- Manage profitability of the account (pump settings, pricing, accounts receivable)
- Review territory applications and processes/procedures for safety improvements
Requirements
Qualifications
- 3-5 years industry experience (pulp & paper or water treatment preferred)
- Documented results solving complex and non-routine technical problems
- Project management of complex projects
- Strong relationship management skills
- Experience learning new concepts and/or technology and applying them
- Ability to work with autonomy and direct/coach indirect reports
- Experience working with multi levels in an organization to achieve results
- Strong verbal and written communication skills
- Documented results using a consulting sales process
- Industry and customer literate, or ability to pick up industry and technologies quickly
- Leadership ability
- Drive for results; proactively addresses complex issues
- Strong Problem solving and Communication skills
- Ability to establish relationships at all levels of management
- Fluency in Microsoft Office (Word, Excel and PowerPoint)
- Ability to train and mentor new hires
Benefits
Health/Dental, etc will be discussed during interview
Comes with a company car! There is a 30% ptential bonus
