The Finance and Insurance (F&I) Manager coordinates all activities regarding finance and insurance for our valued customers, which includes working to help customers obtain financing, preparing all associated documentation, and selling extended service contracts and additional protection products. He or she ensures all deals are done in a timely manner and according to all legal requirements and dealership policies. The F&I Manager will be responsible for preparing and ensuring the accuracy of legal documents, selling products and services to new and used vehicle customers, and enhancing the customer experience while achieving maximum profitability.
The ideal candidate has a degree in Finance or a related field and two or more years of finance and insurance experience. Candidates must have a positive attitude, a confident and outgoing personality, a professional appearance, strong business acumen and sales aptitude, great communication skills, and the ability to deliver world class customer service.
Offers vehicle financing and insurance to customers and provides them with a thorough explanation of aftermarket products and extended warranties and a complete explanation of manufacturer and dealership service procedures and policies
Works with customers to obtain financing through lenders on vehicle purchases in conformance with state and federal law
Prepares all state and federal documents regarding vehicle purchases in a timely manner and in accordance with established laws and procedures
Maintains good working relationships with lending institutions to secure competitive interest rates and financing programs
Works with the Sales team to ensure all new sales are referred to the F&I department and that the Sales team has information on finance and lease programs and understands the benefits of the dealership’s financing and extended service programs
Understands and complies with all federal, state, and local regulations
Performs other duties as assigned
College degree in a relevant field
Two years of relevant experience required
Strong and confident personality
Highly professional and dependable
Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
Excellent interpersonal skills to interact professionally with customers, vendors, and staff
Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
Strong math skills
Strong computer and internet skills
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee is frequently required to stand, walk, reach with hands and arms, and talk or hear.
The year was 1979 when the Southern Auto Group opened its first location in the Hampton Roads area. Today, this massive conglomerate includes nine core dealerships consisting of ten brands of automobiles, a Pre-owned Car and Truck Liquidation Outlet plus a state-of-the-art Collision Center, and over 550 employees on its payroll. The dealerships are comprised of Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake (2 locations); Southern Buick GMC and Southern Kia in Virginia Beach; Southern Volkswagen-Greenbrier in Chesapeake; Southern Buick GMC-Greenbrier and Southern Kia-Greenbrier in Chesapeake; Southern Dodge Chrysler Jeep Ram FIAT and Southern Alfa Romeo in Norfolk. The wholesale center, Pre-owned Car and Truck Liquidation Outlet, is located in Chesapeake and Southern Collision Center-Greenbrier’s big body shop is located in Chesapeake, too.
The Dealerships are always looking for qualified candidates to fill a variety of positions. In addition to the vast opportunities we have available, you will find that management encourages and promotes advancement opportunities within each dealership.
We strive to achieve personal and professional growth within the dealerships, and we guarantee that once you become part of this family, you will not want to leave.
Take advantage of this opportunity to work for one of the Biggest and Best in Hampton Roads!
Health Savings Account
Medical GAP Insurance
401(k) Retirement Plan – John Hancock
Paid Birthday Off
Short Term and Long Term Disability (Voluntary Benefit)
Accident Solution Plan (Voluntary Benefit)
Life Insurance (Voluntary Benefit)
Cancer Protection Insurance (Voluntary Benefit)
MASA Medical Transport Solutions (Voluntary Benefit)
Employee Car Buying Program
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