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Senior Manager of Product Data Science
San Mateo, CA
As a Senior Manager on the Product Data Science (PDS) team, you will serve a meaningful role as a leader in the communication arm of our team, helping teams throughout the company use data to build better experiences. You will work closely with a diverse team of data scientists on key product initiatives in order to improve customer experience, increase customer engagement, and determine next-best-action across critical journeys on the global PlayStation platform.
Manage a small team of model validators and data journalists who are responsible for building trust in PDS output and identifying and explaining complex insightsCoordinate with the model development half of the team and team director to prioritize work to best serve the emergent needs of both the team and the companyMonitor competitive activity and uncover key user behaviors to help identify high-value data related problems and areas of opportunity in order to help drive the strategic direction of the larger PDS teamDevelop and nurture relationships with various internal partners and use them to establish and sustain strong cross-functional partnerships throughout the companyDetermine the feasibility and importance of proposed projects and prioritize work to optimize impact and support innovationBuild and implement processes and develop and execute business plans and roadmaps to support our partners and help them use data science output and insightsTrack progress of PDS projects and the reach, impact, and perception of the teamClearly communicate output and insights to technical and non-technical partnersChallenge assumptions and be a vocal advocate for meaningful, responsible, ethical data use in order to generate trust in the team and drive data usage forward throughout the company
Responsibilities:
Extensive experience managing complex projects involving multiple partnersExperience working on data-driven, cutting edge, innovative projects or initiativesSignificant knowledge of business strategy and proven ability to get consensus from internal partners, including those in senior leadershipExperience leading and collaborating with others in diverse, cross-functional teamsAbility to operate effectively under ambiguous, rapidly changing circumstancesAbility and desire to surface, flag, and problem-solve potential issues before they arisePassionate about accelerating the abilities of others and growing their potentialExcited to help the company use data science assets to drive personalized user experiences and make data-informed strategic decisionsExposure to statistics, machine learning, and data science concepts is a plus
Qualifications:
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