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The Strategy & Communications Analyst role supports the following for the Office of the CIO Status Reports/Dashboards/Roadmaps. This role will consolidate and facilitate organized view of project, program, and portfolio status and planning.
RESPONSIBILITIES
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Manage/audit the central repository for status reports, roadmaps, and other stakeholder-focused documents. This involves engagement with PMs/Scrum Masters across the IT PMO organization (as data providers), as well as with executive leaders across Inspire (as data consumers).
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Provide coaching (for both data providers and consumers) through ongoing process improvement activities (including decisions regarding template changes) and actively manages accountability for reporting (primarily in terms of data currency and accuracy) each week.
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Collect/curate metrics from across IT organizations for inclusion in a monthly Reporting Packet. This involves engagement with senior leaders and key technical resources across the organization (as data providers), as well as with executive leaders (as data consumers).
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Provides coaching through ongoing process improvement activities (including decisions regarding template changes) and actively manages accountability for data (primarily in terms of data currency and accuracy) each month.
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Lead organization of large (IT-wide) events.
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Maintain and continuously improve training/onboarding documents and tools for IT organization. This may involve decisions regarding template changes and will certainly involve regular adjustments (to accommodate a broad array of skills and perspectives across the IT organization).
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Consolidate and facilitate clear communication of KPIs to a broad audience.
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Coordinate and facilitate broad-based events (such as Town Halls, Leadership Meetings, Lunch ‘n Learns, etc).
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Maintain and continuously improve online training/onboarding resources for the IT team (SharePoint, Confluence, Cornerstone LMS, etc).
EDUCATION AND EXPERIENCE QUALIFICATIONS
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4-Year degree in a technology discipline required
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Minimum2 years managing broad-based communication channels for technology audience/user base
REQUIRED KNOWLEDGE, SKILLS, OR ABILITIES
- Excellent organizational and follow-through skills.
- Experience managing multiple communication channel types (Intranet, newsletter/print copy, etc.) preferred.
- Ability to work with cross-functional teams.
- Highly experienced with Microsoft Office products – Word, Excel, Outlook, and PowerPoint.
Inspire Brands is a multi-brand restaurant company whose portfolio includes nearly 32,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC Drive-In restaurants worldwide.
We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink and gather around the table. We know that food is much more than a staple-it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.
#LIIB
