Solar Is Freedom Looking for CRM Manager at Remote Full Time

Job Description

The Customer Relationship Management (CRM) Manager is responsible for the implementation, maintenance, and development of the system that manages internal and external customer interactions. This position will be working closely with all departments to ensure the CRM system works efficiently and effectively for all departments that interact with the platform.

Essential Duties and Responsibilities

• Maintain and create new plans to enhance business processes through the utilization of the CRM system
• Provide training to team members of how to utilize the CRM system effectively
• Proactively reach out to team members to understand business requirements, develop and propose new solutions, build action plans, implement and communicate changes
• Maintain and develop necessary reporting and share as required to each department utilizing the platform
• Provide recommendations for continuous improvement to leadership
• Manage integrations with other technologies and systems as needed
• Work closely with all departments including IT, Human Resources, Sales, Marketing, Operations, Customer Success and Finance

Requirements

• Bachelor’s Degree
• Minimum of five years of CRM Coordination or Management experience
• Excellent organization skills
• Excellent written and oral communication skills
• Strong business acumen and willingness to learn nuances within specific teams
• Excellent computer skills
• Knowledge and experience working with KEAP/Infusionsoft (Preferred)
• Strong knowledge utilizing Microsoft Office and Google Suite

Physical Demands

• Ability to productively work remotely in an office setting

Travel

• None

Reporting to: Director of Customer Success

Compensation:

• Salary: $1,442.31 per week, $75,000 Annual (+- $10,000)
• Bonus: N/A
• Total Estimated Annual Comp: $75,000 Annual (+- $10,000)

Job Type: Full-time

Pay: $75,000.00 – $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental Pay:

• Bonus pay

Experience:

• InfusionSoft: 1 year (Preferred)

Work Location: Remote