Signature Payments Looking for Channel Manager, CBD at Remote Full Time

ABOUT THE ROLE:

POSITION: CHANNGER MANAGER, CBD

REPORTS TO: EVP, REVENUE

DEPARTMENT: SALES

STATUS: FULL-TIME, EXEMPT

WHO WE ARE

Signature Payments is a payments technology company that provides solutions that allow merchants and partners to integrate and accept payments anytime, anywhere. With more than 20 years as a trusted payments provider, Signature offers a variety of products and programs for merchants of all sizes across industries.

POSITION SUMMARY

Signature Payments is looking for a Channel Manager of CBD to join our growing team. The Channel Manager is responsible for building the high risk CBD channel of Signature Payments and increasing sales referral accounts through building excellent customer relations with new partners and existing contacts and resources. This position works with a specific portfolio of partners and merchants who provide a higher value to the Signature Payments’ integrated partner program model. Specific tasks include outbound call campaigns, using a CRM, and working well with platform teams.

Essential Duties & Responsibilities:

· Assertive outbound calls to high value dealers and help them position Signature at the merchant level.

· Develop add-on business and new product adoption with existing accounts.

· Develop and maintain positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.

· Work in concert as needed with other departments (Agent Support, Customer Support, Product, and Marketing).

· Negotiate pricing and terms with partners and referrals to encourage the close of the sale.

· Own all commission and product questions with partners.

· Build a positive long-term relationship with partner to help increase sales opportunities.

· Respond/acknowledge all correspondence either verbally or by email in a timely manner.

· Document inquiry outcomes, solutions for accurate tracking, and analysis to be used in the future, or by other departments as needed.

Knowledge, Skills & Abilities (required):

· At least 3 years customer service and sales experience required, preferably within the Payment Processing Industry.

· Successful history building new reseller relationships within an existing reseller base.

· Knowledge of operations, commissions, software, technical support and I.T. processes.

· Ability to apply creative, aggressive, and persistent selling techniques to confidently recruit/convert a specific channel type.

Education and Experience (required):

· High school diploma or equivalent.

Education and Experience (preferred):

· Bachelor’s Degree (B.A.) in Business Administration or equivalent amount of education and experience

Additional Information:

Direct Reports: None

Travel Requirements: 20%

License and Certification Requirements: None

Working Conditions:

Working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc.

Disclaimer:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Signature Payments reserves the right to alter this description at any time. Signature Payments practices the concept of equal employment opportunity with respect to hiring, promotions, transfers, pay, discipline, fringe benefits, and all other terms and conditions of employment. No individual will be discriminated against, and no employment decisions will be made, on the basis of an individual’s race, color, national origin, religion, age, gender, protected disability, marital status, familial status, veteran status, height, weight or citizenship.

Job Type: Full-time

Pay: $80,000.00 – $120,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Work Location: Remote