Shield is a global startup, with offices in TLV, NYC, LDN, and LIS.
We’re rapidly growing and looking for another important piece of the puzzle.
Is it you?
As a Customer Success Manager, you will be a trusted advisor of Shield’s customers and help them achieve maximum value from the Shield’s platform. Sharing new product releases or content relevant to their business. Listen to their feedback to help the Product and R&D team innovate new features. Ultimately, you’re there to ensure that our customers are more successful.
The position is located in the US (around NY only) and you will report directly to the Head of Customer Success.
We can’t promise it will be easy, but definitely exciting and most importantly – FUN.
Let’s get down to business:
The opportunity
Requirements:
Experience and skills
Oh hey, you made it all the way here!
So, in case you were wondering,
Shield is how compliance teams in financial services can finally read between the lines to see what their employee communications are really saying.
Our platform analyzes digital interactions to fight financial crimes and mitigate a toxic workplace environment.
Shiels is a post Series B startup ($20M) with some of the largest financial organizations in the world as investors and customers.
Shielders listen more intently. Pay closer attention to the details. Make the extra effort. Care. It’s what we do at Shield every day. And not just for our customers, but for everyone we work with. It’s all about creating a world where people understand and trust each other.
Shield is set to do good in the world, we help protect market integrity and people’s financial assets.
Hybrid Mode:
No
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