Ruler Foods Hiring for Customer Communications Manager-Marketing @ Ruler Foods Job at Louisville, KY Full Time

Position can be remote with required travel of 25% weekly to store locations.

POSITION SUMMARY

Implement and coordinate division Customer Communication and Marketing programs that create a distinct competitive advantage for our organization. Responsible for the division communication of marketing, loyalty and community plans utilizing sales plans and customer insights. Coach and develop district and stores teams to achieve and execute goals and company strategies. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

ESSENTIAL JOB FUNCTIONS

• Establish an ongoing communication channel with the division Merchandising team to ensure consistent implementation of sales plans and in store execution
• Support division specific Customer Communication strategies by providing actionable short- and long-term objectives
• Oversee the coordination and implementation of division and enterprise sales promotions, customer communication, and division implementation plans for promotional merchandising events, including signage and in-store point of sale (POS)
• Conduct division sales and merchandising meetings to coordinate the execution of total store sales plans as well as circular print plans
• Follow company policies when conducting business and obtaining bid/price estimates from potential vendors
• Manage and deliver the marketing budget for corporate market media mix, special projects, and division specific promotions and expenses to achieve division financial goals
• Coordinate and implement corporate and division marketing programs and contracts
• Manage division specific direct mail campaigns in partnership with division promotional planning group leads as well as internal campaigns to achieve division objectives
• Communicate store specific adjustments to the enterprise in-store audio plan ensuring all in-store audio is relative to division or local store location
• Communicate customer insights from 84.51 and the division promotional planning group leads to division leadership
• Manage the execution and reporting of best practices that build customer loyalty throughout the division
• Communicate sales and marketing plans with division leadership, district teams, and store teams
• Provide insights on local dynamics including competitive tactics and customer trends to division leadership and division promotional planning group leads
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
• Travel to stores within the division to support business needs
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Behaviors/Skills:

An ideal candidate will be able to multitask, organize and collaborate. This person will juggle a variety of projects and requests with competing deadlines and limited resources. Strong decision-making and prioritization skills are essential. Other required skills:

o Knows how to create project timelines with milestones and deadlines.

o Can juggle multiple assignments.

o Excellent organizational skills and attention to detail

o Excellent verbal and written communication skills

o Strong logistical, analytical, and problem solving skills.

o Is task oriented and able to work with minimal supervision.

o Embraces technology and learns new software applications easily.

Some of the Leadership Behaviors needed to successfully perform this position are:

· Puts the Customer First – Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers’ expectations, gains customers’ trust and respect.

· Communicates Effectively and Candidly – Communicates clearly and directly, is approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens.

· Achieves Results Through Teamwork – Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish individual and team goals.

· Leads Through Positive Influence – Demonstrates strong character, builds partnerships, models a conscious balance between work and personal life, takes personal responsibility for own development, role models leadership qualities such as motivation, inspiration, passion and trust.

· Coaches and Develops Others – Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback.

· Leads Change and Innovation – Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work.

· Executes with Excellence – Is action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals.

· Provides Clear and Strategic Direction – Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, has the ability to visualize and plan for the future, understands the industry and marketplace.

· Safety Awareness -Identifying and correcting conditions that affect employee safety; upholding safety standards.

MINIMUM POSITION QUALIFICATIONS

• Any loyalty or merchandising experience
• 2+ years of related experience
• Excellent communication skills
• Systems and software knowledge
• Ability to analyze and solve problems
• Strong planning and organizing skills

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
Following CDC guidelines & Company policy. Masks are optional for associates unless otherwise required by local COVID-19 safety regulations. COVID immunizations preferred.

Application Question(s):

• What hours are you available to work?
• What days of the week are you available to work?
• Do you have the ability to pass a required pre-employment background check and drug test?
• Why are you interested in this position?
• Why would you be a good fit for this position?
• Provide your most impressive marketing success story.
• What is your pay expectation?
• When would you be available to start if the position is offered to you?
• Are you willing to travel to store locations within Indiana, Illinois, Ohio, Missouri, Kentucky and Tennessee on a weekly basis?

Education:

• High school or equivalent (Preferred)

Experience:

• Relative job: 3 years (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: On the road