Relentless Talent Looking for Vendor Manager ( Finance / banking / lending partnerships ) 100% remote at Austin, TX Full Time

The Manager, Strategic Relationships is responsible for building, refining, and managing the day-to-day relationships, particularly those partners focused on data usage and product development.

Core Responsibilities:

Strategic Partner Management

• Own the day to day relationships with vendors
• Maintains a program which effectively measures the quality, timeliness, and costs of the services receive
• Ensures appropriate team resources are coordinated to guide vendors as they enter into a relationship
• Lead strategic, management and operational meetings with vendors
• Coordinate the development and maintenance of partner agreements
• Guarantee appropriate coordination for the internal team to ensure partners experience consistency in messaging and that a primary single point of contact handles daily issues
• Provide exceptional customer service to both internal and external clients

Data Use Management

· Effectively manage product review process to ensure appropriate usage data

· Work with management to affect enhancements to processes and programs intended to protect data from misuse

· Serve as point of coordination for efforts to gain approval to expand or add to permissible purposes to use data

· Coordinate with Senior Manager, Information Quality to consider enhancements to data to support potential new or expanded uses

Compliance Management

· Coordinate with data analytics to maintain needed visibility into partner compliance measures

· Assure effective management of partners to the contractual requirements including Service Level Agreements (SLA)

· Lead remediation efforts with partners to achieve full compliance

· Monitor Member data contribution for compliance with provisions including frequency and submission requirements

· Partner with data operations to remediate Member contribution compliance concerns

The ideal candidate will have experience working at a FinTech, Bank, Credit Union or Technical data software delivery company.

Job Type: Full-time

Pay: $85,000.00 – $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: Multiple Locations