Company Description
About Razorfish Health
Razorfish Health is unique among the roster of the largest healthcare agencies. Here’s why:
At Razorfish Health, we were built on re-invention. We were one of the very first digital agencies more than two decades ago, and we have continued to reinvent our agency, our team, and we specialize in re-inventing brands, campaigns and categories every day.
We have the deepest team of credentialed medical scientists, an award winning creative team, and an in-house data analytics team which allows us to understand the insights driving physicians, payers, and patients and to create ideas that help transform our clients’ brands.
We have offices in New York, Chicago, Philadelphia, and London with over 300 colleagues, serving a broad base of clients including 4 of the top 10 pharma companies, as well as OTC, biotech and health systems and hospitals.
In a sea of same, we swim differently. Our people are unique. Our perspectives are unique. Find out why our employees are proud to say #IAmARazorfish.
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Job Description
Overall Summary
Razorfish Health is seeking a Senior Account Executive who executes flawlessly, prioritizes attention to detail, and exhibits professional and motivating behavior. The SAE will be responsible for executing the administrative and strategic tasks needed for not only the account team, but for the agency client as well.
Agency Operations
· Finances: Own the daily account work on the brand including budgets and bills. Familiarity with and adherence to agency financial and operating procedures and policies. Maintains accurate, organized files
· Troubleshoot: Be solution oriented. Bring problems to the attention of management
· Team leadership: Have a positive influence on internal, cross-capability team
Knowledge
· Solid understanding of the brand, category, and at least 2 media channels
· Continuously learning technology
· Adhere to and be an advocate for agency process. Identify issues and contribute to problem resolution
Strategy
· Competitive positioning: Understand client positioning and strategy thoroughly; have solid competitive knowledge
· Informing: Keep team informed of changes in client/competitive climate. Communicate clearly and frequently
· Planning: Research on category, competitive data, and therapeutic areas.
Tactics and Execution
· Contribute thoughtfully to the brand tactical planning and creative process
· Work with account team to execute plan tactics
· Be responsible for accurate and thorough documentation: status reports, contact report, timelines; take ownership of day-to-day tactics and executions within agency
· Develop strong and positive working relationships with project management, creative, finance, and other departments
Client Relationship
· Communications: Attend client meetings and provide timely follow-up (eg, contact reports). Synchronize communications between account teams, vendors, and clients
· Presentations: Organize/manage and have experience in leading client presentations. Influence and diplomacy in written and verbal communications. Effective but concise communications.
· Relationship: Be able to communicate directly and frequently with client autonomously. Build rapport and credibility with client peer based on trust and expert counsel. Effectively manage difficult conversations.
· Work with client to execute advertising and marketing plans
Qualifications
· Bachelor’s degree in Business or Marketing
· 3-5+ years of advertising experience
· Pharma advertising experience strongly preferred
· Intermediate Outlook user: Understand how to schedule and accept meetings, manage folders, and accept and complete tasks as they are assigned
· Exceptional written and verbal communication skills
· High attention to detail
· Strong time-management and organizational skills
· Strong client-service orientation
· Flexible to evolving responsibilities and last minute changes
Additional Information
About Publicis Health
Publicis Health is the world’s premier health-oriented agency network. A division of Publicis Groupe, Publicis Health manages top-tier agencies specializing in promoting innovative solutions in advertising, digital, branding, message delivery, market access, and medical communications. Publicis Health’s mission is to be the indispensable force for health and wellness business transformation through the alchemy of creativity and technology—for good.
With more than 5,000 employees around the world, Publicis Health manages 18 agency brands through 40 offices located in 7 countries. Publicis Health brands include Digitas Health, Discovery USA, Heartbeat, in-sync, Langland, Maxcess Managed Markets, Payer Sciences, PDI, PlowShare Group, Publicis Health Media, Publicis LifeBrands, Publicis Resolute, Publicis Touchpoint Solutions, Razorfish Health, Real Science, Saatchi & Saatchi Wellness, Tardis Medical Consultancy, and Verilogue.
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Not all applicants will be contacted. Publicis Health is an equal opportunity employer. No vendor/agency solicitation please.
All your information will be kept confidential according to EEO guidelines.
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