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Our company provides a lead generation service for marketing agencies to help them land appointments and clients.
This job requires three things: Being good with people, having a good mindset, being decent at writing, and being OK with technology. Full training will be provided for everything, but it’s really important to have an existing aptitude for these things:
+ Good with people: You would be the primary point of contact for our clients. You would onboard them. You would be there to answer any questions and walk them through the results of their campaign. We have many clients, so you will have to split your time up with everyone, so it’s especially good if you are good at managing multiple relationships and making each client feel special.
+ Good mindset: Our clients want to get results. That means you’ll need to manage expectations, walk people through their results, and even de-escalate or resolve issues that come up. Important to have a good outlook and be attentive to people’s questions and concerns without internalizing things. Separately, this also means being conscientious and taking all possible steps to make sure we’re helping clients and keeping our systems organized.
+ Decent at writing: When servicing client accounts, you will need to write a lot of emails and messages. Being good at writing and being able to convey tone in your writing (ie, nicely breaking difficult news or non-abrasively pushing for a prospect to book a meeting even though they initially pushed back) go a long, long way.
+ OK with technology: You don’t need to be a web developer or anything, but it’s really useful if you can troubleshoot technology, walk clients through LinkedIn, and that sort of thing.
+ Marketing/technical knowledge is a HUGE plus: We provide a marketing service to marketing agencies, so if you’re able to show that you understand their field and their needs, it goes a long way in building rapport and also in providing strategic insights that help them get results.
TO APPLY: Include your resume, but we’re most interested in how you introduce yourself. Include something in the body of your email to help you stand out and show why you’re the best candidate.
Job Type: Full-time
Pay: $45,000.00 – $50,000.00 per year
Benefits:
- Paid time off
Schedule:
- Monday to Friday
COVID-19 considerations:
We were a remote company pre-Covid and we’ll continue to keep things remote.
Application Question(s):
- Why are you interested in this job?
- {Scenario}: Oh no, there was a mistake with the campaign! What do you say to the client?
Experience:
- Marketing Agency: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: Remote
