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Quintessentially New York is currently looking for full time Elite Lifestyle Manager. A full time Lifestyle Manager is required to provide a high-end/ high-touch service to our most valuable Private Members. You will be responsible for the quality of your interactions, request fulfillment, and a target renewal percentage of the Member’s subscription to our services based on KPIs. You will be a senior leader on the team and responsible for our top tier Members. Members are based across the USA and place a variety of lifestyle & leisure-related requests for assistance with our Lifestyle Management team. You will act as their primary contact and proactively communicate with them on a day-to-day basis while strengthening each relationship by deeply understanding each Member’s unique lifestyle, preferences and needs, and ensuring services offered are personalized and of the highest quality.
The ideal candidate will have a Customer Service background in hospitality with at least 5-7 years’ experience in a Luxury environment.
Job Type: Full-time
Pay: $65,000.00 – $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
Work Location: Remote
