PourMyBeer Looking for Operations Manager at King of Prussia, PA Full Time

Who we are

We’re a hospitality technology company that is venture backed by one of the largest and most widely recognized beverage brands in the World, Coca Cola.

In 2015, we launched our own proprietary self-pour technology (hardware + software). It allows guests at bars, restaurants, hotels, stadiums, etc. to use RFID or QR codes to access their beverage of choice (beer, wine, cocktails, coffee, soft drinks) and pay only for what they dispense. Our company doubled in revenue its first 3 years with no outside capital. The last 3 years have continued a similar growth path, but also added strategic investors to support and accelerate awareness of this concept and the pains that come with rapid growth. Staffing shortages in the hospitality industry have amplified our opportunity, highlighting our customers that operate their businesses with half the staff needed to run an operation the traditional way. With the investment from Coca Cola EuroPacific Partners in late 2020 we invested in our support infrastructure and integrations with the industry leading Point of Sales companies. We have over 400+ locations in the US that we support and are adding roughly 15 new customers a month.

Job Description

Your first job after coming on board will be to learn how we do business and how information flows from the initial sale, to purchase orders, to inventory to final billing. You will be responsible for taking over those duties from our COO and helping identify opportunities to improve the current processes. You must have experience in supply chain management, inventory management, strong understanding of accounting and how the finances of a business work. You will also be a key ingredient in planning out and managing our fulfillment facility that will be in the Philadelphia metropolitan area. This role will be a hybrid of in person and remote. You’ll be leading the initiative to build out and manage our fulfillment, warranty and showroom facility. We anticipate that project being completed by the end of 2022 and you will be involved in helping staff and manage the staff hired for this facility.

Objectives of this Role

• Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization

• Develop, implement, and maintain quality assurance protocols

• Design and implement real time inventory management and order fulfillment processes.

• Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity

• Ensure operational activities remain on time and within a defined budget

• Make sure we always have enough inventory to fulfill all current projects as well as forecasting for future projects and their timing based on sales pipelines and projections

• Work with accounts payable and accounts receivable departments

Daily and Monthly Responsibilities

• Regularly communicate with support team and project management team to ensure their project cards are accurate and we have enough inventory for warranty support

• Oversee materials and inventory management

• Identify opportunities to improve and simplify processes as we continue to grow

• Conduct budget reviews and report cost plans for board and leadership to review

Skills and Qualifications

• Bachelor’s degree in operations management, business administration, or related field

• 4+ years’ proven experience in an operations management position

• Strong budget development and oversight skills

• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service

• Familiar with or certified in LEAN Six Sigma

• Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook) Google Sheets, G-Suite

Preferred Qualifications

• Working knowledge of management software programs, including Unleashed Inventory Management, QuickBooks, and Smartsheets

• Strong IT skills

• Multiple years of financial and account reporting

Job Type: Full-time

Pay: $75,000.00 – $95,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Supplemental Pay:

• Bonus pay

Application Question(s):

• Have you ever played a team sport? If so, please describe the team you played for, when it was and what was your role on the team.
• If your best friend invented a time machine, what would you set the date to and where would you go first? Why?

Education:

• Bachelor’s (Preferred)

Work Location: Multiple Locations