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Strategic Account Manager, Concord, NH (must reside in NH)
ABOUT US
Polly is a rapidly growing company in the Automotive and InsurTech space. Polly’s web-based insurance platform provides a strategic value-add to auto dealerships by creating a unique buying experience accompanied by consistent customer savings. Polly’s technology is positioned within auto dealerships, enabling dealership customers to receive insurance quotes during the car-buying process. These customers are then connected to Polly’s wholly owned Insurance Agency, to complete the insurance transaction.
WHO YOU ARE
We are looking for a driven individual, someone organized and performance minded, to join our exciting and diverse team of trail blazers. The Strategic Account Manager is responsible for implementation and performance of their assigned strategic dealership accounts. These implementation and performance management efforts may include both direct to dealer relationships, or in coordination with partners. The Strategic Account Manager is responsible for maintaining and growing our dealer network, lifting user engagement through lead generation, all within a defined market. The Strategic Account Manager is someone who can foster strong business relationships, communicate value, close deals and deliver on our company’s core values of performance and service. They operate at both the strategic and tactical level. They have both a performance mindset and an intuitive feel for optimal processes and quality performance.
Strategic Account Managers are instrumental in driving our company’s growth through dealership sales and performance excellence. As a Team Member at Polly, you are expected to work through our Core Values of Being Real, Curious, Bold, Caring, and Trusting.
WHAT YOU WILL DO
- Drive revenue growth in your market through effective consultation and customer service
- Manage and grow utilization of product within end users in existing accounts
- Implementation of Polly technology and process within dealerships
- Develop strong partnerships with Polly vendor partners in the field
- Harvest existing dealer network for new prospect referrals and additional opportunities
- Frequent in-person dealership visits to provide process consulting in assigned market
- Regular performance reporting to dealer partners, dealership management, and users
- Dealership visit reporting to Zone Directors and Internal StakeholdersUpdating CRM to ensure accurate representation of assigned dealerships and opportunities
- Partner with the Dealer Performance team to implement new accountsIdentify quarterly dealership targets and develop strategic initiatives within your market
- Participate in development of performance management and acquisition tools and practices based on best-practices
WHAT YOU WILL NEED TO SUCCEED
- History of exceeding quota in a client facing account management role
- Ability to manage and drive growth in a large territory consisting of dealership accounts
- Demonstrated success building trusting relationships with customers and clients
- Drive to succeed in a fluid, dynamic, fast paced, and high-growth business environment
- Strong analytical skills with the ability to interpret data to understand dealer performance
- You are collaborative, confident, proactive, and self-motivated to meet/exceed goals
- Excellent interpersonal, organizational and administrative (documentation) skills
- Proficient in Microsoft Office: Word, PowerPoint, Excel, & Outlook
- Frequent travel required – 90% in field up to 25% overnight travel
Requirements
Experience
- 3+ years of relevant sales and account management experience
- 3+ years of experience in automotive industry, dealerships sales, or F&I processes
- 3+ years of experience selling B2B solutions in the automotive industry
- Experience working within Salesforce CRM
- Close proximity to Concord, NH
Competencies
- Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
- Customer Focused: Building strong customer relationships and delivering customer centric solutions
- Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations
- Drives Results: Consistently achieving results, even under tough circumstances
- Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
Benefits
Work & Life, Balanced – We’re Here for You:
- Medical, dental and vision insurance
- HSA, FSA, Dependent Care FSA and Commuter pre-tax benefit
- Flexible PTO, that gives you ownership of your time
- Paid Parental leave + Baby Cash
- Generous holiday time
- Matching 401(k) contributions
- Life & disability Insurance
- Paid volunteer hours
Headquartered in Williston, Vermont, Polly.co was founded in 2016. Today, hundreds of employees work remotely across the USA. Visit our to learn more about culture and opportunities at Polly.
Polly is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status as defined by federal, state or local law.
