PM Solutions / PM College Looking for Project Manager Telecom / Call Center at Remote Full Time

Immediate need for a strong experienced Telecom Project Manager for a remote long term project.

You will be managing the scope, execution, and schedules to rollout a new enterprise call center telecom platform. Three separate call centers will be implementing the solution. Our desire consultant is experienced in implement Contact Center, Telecom and Omnichannel Customer Experience technologies.

Hours will be in the Central Time zone. This position can be either an FTE with PM Solutions, or the position can be a contract hourly role.

No sponsorship is available for this role. Must be US based.

Requirements:

• PMP certification is required for this role.
• At least 3 years of IT related experience with Contact Center, IVR, Chat, and SMS Technologies.
• Experience working with third party vendors and strategic partners
• Strong foundational understanding of infrastructure technologies
• Experience with Waterfall & Agile methodologies
• Strong attention to detail
• Self starter, one who can “read between the lines”, understanding and taking on tasks as required
• Strong adaptability to situations and ever-changing demands
• Excellent time management and multi-tasking skills to meet strict deadlines
• A calm and flexible approach to handling pressure and stress with ability to stay on top of multiple fast paced projects with multiple concurrent streams.
• Strong interpersonal skills, demonstrating a consistent commitment and ability to work with diverse work groups and individuals
• Strong facilitation, stakeholder management, and relationship building skills. Able to partner with stakeholders at all levels to achieve project objectives.
• Education and certification qualifications to support your chosen career in business consulting.
• Minimum of a Bachelor’s Degree.
• Prior consulting experience a plus

If interested, please send resume and a brief introduction. All qualified candidates will receive a response.

PM Solutions is an Equal Employment Opportunity Employer

Job Types: Full-time, Contract

Pay: $70.00 – $80.00 per hour

Schedule:

• Monday to Friday

Experience:

• Managing telecom project: 3 years (Preferred)

License/Certification:

• PMP (Preferred)

Work Location: Remote