Phoenix Labs is looking for a player focused Community Manager to support our North American marketing efforts. This role focuses on communication with players on the frontlines of social media and other channels. The ideal candidate will also possess creativity, a data-driven passion for experimentation, and a firm grasp of internet social dynamics. They champion their players within the studio, and also reflect feedback back to the community. They constantly seek to build trust and open communication between players and the studio.
Phoenix Labs is a dynamic, inclusive studio, and we pride ourselves on our ability to continually improve and take on new challenges. You will be joining a diverse team including individuals in multiple locations and countries.
This is a full-time permanent position located in our Los Angeles studio. Currently, some of our team is working from home due to the COVID-19 pandemic. We will continue to follow local government guidelines to keep our people safe, however, once we are able to return to normal work conditions this role will be onsite.
Day to day monitoring and operation of community conversations, social channels, forums, and online presencesGrow existing social followings and launch on new and emerging platformsBuild, maintain, and execute a community content calendarMonitor tone community conversations and uphold brand reputationCollect player feedback and translate it internally as insights.Monitor trends and deliver regular community reports including sentiment trackingRepresent the studio at industry and social functions, as well as through online streaming and social platformsAuthor community content, including copywriting and creative content plansIdentify and act on emerging opportunities and social trends
1-3+ years of game-specific community and social media managementExperience working with gaming communities. Live service game community experience is highly preferred.Expert written and verbal communication skills, including on camera.Passionate about being data informed. Leverage data to make informed decisions, as well contribute to this practice across the team.Proficient with Excel or Google Sheets.Active online gamer and social media participant
Bilingual in SpanishExperience with publishing platforms (SocialBakers, Hootsuite, Sprinklr, etc.)Familiar with HTML, markdown, and CMS.Proficient with basic Adobe Photoshop tasksEsports experienceExperience working in an Agile setting
Tagged as: Phoenix Labs
If you’re serious about your career, then rest assured you’ve come to the right place. You’ll find the opportunities, resources,...Apply For This Job
3.7 Part-time 11 hours ago Full Job Description UNIT DESCRIPTION:We are currently looking for Full-Time and Part-Time Pre-Entry Screener employees...Apply For This Job
As our new Frontend Web Developer you’ll help implement the latest features in our React web applications that will run...Apply For This Job
Job description Operations Manager Company: Trusted since 2002, Metro Environmental Services (MES) is an industry-leading environmental and construction organization. We...Apply For This Job
job description Who We Are: Pohl Metal Products, Inc is a sheet metal fabrication shop inOakdale, CA that produces some...Apply For This Job
Job Description Growing company looking for a part time Finance/Bookkeeper.Must have extensive QuickBooks knowledge and bookkeeping skills.Schedule is flexible.Responsibilities included:Enter...Apply For This Job