Partners st Federal Credit Union Looking for Branch Sales Teller at Ottawa, Ohio, United States, Full Time

Description :

Partners st Federal Credit Union will provide U with a competitive salary, paid vacation, holidays, generous (k) retirement plan with company matches, weekly pay, and a professional and fun office working environment

Are U willing to provide our members with your enthusiasm for service, integrity to become their trusted financial partner, create and support quality teamwork among staff and able to apply your knowledge, skills and experience with member service and problem solving to accomplish important and meaningful work

This position is for U if you are able to work at our branch located in Ottawa, OH, part-time, hrs / wk The schedule is a rotating, two-week schedule :

Week – Mon : – : ; Tues : – : ; Wed OFF; Thurs : – : ; Fri OFF; Sat OFF

Week – Mon : – : ; Tues : – : ; Wed OFF; Thurs : – : ; Fri OFF; Sat : – :

The need to be flexible to help cover branch needs is important

Requirements : Role

Role

Responsible for accurately processing financial transactions and being an effective source of information for members : in lobby, drive-thru window or by telephone

Provides friendly, professional, confidential and effective assistance to members and company associates assuring a positive experience and minimizing wait time

Major Duties and Responsibilities

% Welcomes members and demonstrate efficiency with financial transactions for members : receives funds, posts transactions and pays out funds as requested and per policy

Verbally confirm intended transactions with members to assure needs are met and minimize redoing Provides appropriate solutions and cross-sells credit union services

% Balances cash drawer daily to assure accuracy in transactions and notifies supervisor regarding any outages Appropriately applying policies

% Receives loan payments and savings deposits from members, addresses inquiries on accounts, records amounts and dates of payments and other significant information, checks customer calculations and validates checks and / or counts cash payments

% Issues cashier’s checks, receives currency for coin and verifies amounts, cashes checks according to written procedures

% Research, troubleshoot and resolve member and internal inquiries regarding policies, practices and products

% Performs other duties as assigned

% Assist other departments and branches with transactions as needed, provide support for the department and branch managers in fulfilling member requests and merchant verifications

Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control

KNOWLEDGE AND SKILLS

EXPERIENCE

Cash handling and customer service experience is strongly preferred

EDUCATION / CERTIFICATIONS / LICENSES

High school degree or GED required

INTERPERSONAL SKILLS

Courtesy, tact, and diplomacy are essential elements of the job Work involves personal contact with others inside and / or outside the organization, generally regarding routine matters for purposes of giving and obtaining information, as well as advising or referring, which commonly require shorter discussions

ADA REQUIREMENTS

PHYSICAL REQUIREMENTS

Perform primarily sedentary work with limited physical exertion and regularly lifting cash box of up to lbs and coin bags up to lbs on occasion

Must be able to stand, sit, walk for extend periods of time Reach and grasp using arms, hands and fingers Must be capable of climbing / descending stairs in emergency situation

Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator Must be able to routinely perform work on computer for an average of – hours per day, when necessary

Must be able to work extended hours whenever required or requested by management Must be capable of regular, reliable and timely attendance

WORKING CONDITIONS

Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise

MENTAL AND / OR EMOTIONAL REQUIREMENTS

Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team

Must be able to read and carry out various written instructions and follow oral instructions Must be able to speak clearly and deliver information in a logical and understandable sequence

Must be able to use basic math skills and spell accurately up to a high school graduate level Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public

Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and / or fast pace

Must be able to effectively handle multiple, simultaneous, and changing priorities Must be capable of exercising highest level of discretion on both internal and external confidential matters

PM

PI