3. 3 Quick Apply Full-time 3 days ago Full Job Description POSITION PURPOSE The IT Specialist position installs, modifies and makes minor repairs to personal computer hardware and software systems, and provides technical advice and support to system users. . QUALIFICATIONS/REQUIRED EDUCATION/TRAINING Experience/ Education: High school diploma. 2 years of relevant experience Preferred: Associate’s degree in technical field. . Other Qualifications: A record of satisfactory performance in all prior and current employment as evidenced by positive employment references from previous and current employers. Must be able to assume a flexible work schedule. . Interpersonal Skills: Must have excellent interpersonal skills in handling interactions with Palmetto Infusion staff, other agencies, groups, patients and families. Technology Skills: Competent in use of company email as means of communication, accessing the company website to view company policies and electronic medical records. . Competent in the use of company self-service payroll software (time and attendance, benefits, pay statements). Competent in the use of Microsoft Office products and the ability to navigate Internet Explorer. . Proficient in typing, word processing (Microsoft Outlook/Express, Word, Excel), and familiar with office equipment. Proficient in the operation of CPR+. . Language Skills: This position requires a knowledge of, and sensitivity to, cultural and language differences. Mathematical Skills: Must have the ability to perform basic mathematical computations. . Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Reasoning Ability: There are a number of deadlines associated with this position. . The employee must also multi-task and interact with a wider variety of people on various and, at times, complicated issues. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. . While performing the duties of this job, the employee may be required to frequently stand, walk, sit, bend, twist, talk and hear. There may be prolonged periods of sitting, keyboarding, reading, as well as driving or riding in transport vehicles. . The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include reading, distance, computer, and color vision. . Talking and hearing are essential to communicate with patients, vendors and staff. Other Skills: Must be able to work as a team member and develop productive and cooperative working relationships with all members of the Palmetto Infusion team. . Essential Duties, functions & Responsibilities Identifies and procures the hardware and software needed to satisfy user requirements. Installs hardware and peripheral components such as monitors, keyboards, printers and disk drives on users’ premises. . Loads appropriate software packages such as operating systems, networking components and office applications. Assists in the customization and adaptation of existing programs to meet users’ requirements. . Provides telephone, in-person and online support to end-users. Coordinates activities with network services and information systems groups. . Provides updates, status and completion information to manager and/or users, via voice mail, e-mail or in-person communication. Refers major hardware problems to service personnel for correction. . Connects users to networks and provides initial training in facilities and applications. Administers e-mail and anti-virus systems. . Rotates daily back-up media. Assists in research and procurement of computer accessories and supplies. . Performs other duties as assigned PERFORMANCE EXPECTATIONS In performance of their respective tasks and duties all employees and contract employees of Palmetto Infusion are expected to conform to the following: Adhere to all professional and ethical behavior standards of the healthcare industry. Display a neat, clean and professional appearance at all times. . Interact in an honest, trustworthy and dependable manner with patients, employees and vendors. Possess cultural awareness and sensitivity. . Maintain a current insurable driver’s license. Maintain professional licensure, certification and health requirements as required for this position. . WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the primary functions of this job. Normal office conditions exist, and the noise level in the work environment can vary from low to moderate. . Limited overnight travel may be required from time to time. OTHER All employees must uphold all principles of confidentiality and patient care to the fullest extent. . This position has access to sensitive information and a breach of these principles will be grounds for immediate termination. Disclaimer: The information on this position description has been designed to indicate the general nature and level of work performance by employees in this position. . It is not designed to contain, or be interpreted as, a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position. Employees will be asked to perform other duties as needed. . Quick Apply.