ONUVO is a Global award winning Managed IT Services Provider (MSP). We help businesses manage some, or all, of their technical needs related to IT infrastructure, cyber security, and productivity.
Our staff helps enable employees to work smarter, worry less, and increase their productivity through carefully curated technology services.
ONUVO’s key goals is to provide the best IT support experience for users and to provide companies with services that minimize downtime, reduce IT costs, and increase systems performance and security by applying critical patching, best practices and policies, and optimizing configurations.
The Service Desk Manager’s role is to oversee the entire Service Desk staff and ensure that end users are receiving the appropriate assistance. This includes the responsibility of managing all procedures related to the identification, prioritization, and resolution of end user Service requests, including the monitoring, tracking, and coordination of Service Desk functions. The Service Desk Manager will also contribute to problem resolution by giving in-person, hands-on support to end users at the desktop level.
Responsibilities and Duties
Qualifications and Skills
Job Type: Full-time
Salary: $40,000.00 – $60,000.00 per year
FULL VACCINATION IS REQUIRED.
Work Location: One location
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