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You:
- Looking for a salary that has no cap on bonuses and commissions?
- Lean more towards ‘farmer’ rather than ‘hunter’ and enjoy this space.
- Adept at translating complex technology concepts into business value opportunities.
- Strong interest in all things IT, but may not be a ‘geek’?
Us:
Numa Networks is a fast-growing technology solution provider focused on providing top quality computer support to small and medium sized businesses in Southern California. With customer service as a top priority, we provide stable and productive IT environments by applying state-of-the-art monitoring, proper maintenance, and best practices. The solutions we offer use best in class products that draw upon the latest technologies and cutting-edge innovation. With a breadth of services, NUMA Networks is able to support our customers with highly reliable on-premise and cloud solutions. Our online backup services also provide highly secured disaster recovery solutions, giving business owners peace of mind. Our certified engineering team delivers long term solutions keeping client networks up and running. Providing this quality service has helped Numa Networks maintain a very high client retention rate.
We are currently searching for a Client Account Manager to help maintain our managed services contracts. Our monthly contract plans provide businesses with managed uptime at an affordable monthly rate. Our services include preventative network monitoring, cloud services, service desk support, disaster recovery, and quarterly reviews.
Requirements
Expectations:
- The Client Account Manager will be required to maintain a relationship with decisions makers and major influencers for an existing list of clients.
- Accountable for keeping a close pulse on client’s temperature.
- Ensures high post-sales satisfaction that enables repeat business with customers.
- Aid in the design and proposal of technical projects that will increase user productivity, minimize outages, and increase NUMA’s value to clients.
- Be able to identify sales opportunities and drive them all the way to the proposal.
- Conduct lunch learns on a periodic basis, attending seminars, marketing events, and drive revenue opportunities by developing strong relationships with partners/vendors.
- Able to spend 60%-80% working directly with clients (onsite, phone, video conferencing).
- Takes an interest personally and professionally to learn and expand on technology.
Ideal candidates will possess the following qualities and/or experience:
- Ability to maintain strong personal relationships
- A proven and documented sales closer
- Excellent presentation skills
- Persuasiveness
- Integrity
- Strong Communication and follow-up
Some technical IT experience required, and some understanding of current technology trends are important. Training will be provided. Join a fast growing mid-sized Managed Service Provider. The right candidate must have a reliable personal vehicle, valid Driver’s License, AND valid auto insurance. Must also be able to pass full background check and drug test.
Benefits
Some of the benefits we offer:
- Competitive salary with a yearly bonus
- Full medical, dental, and vision insurance
- 401(k) covered by the company, fully vested after 12 months
- Educational reimbursement (certification tests, books, and training materials)
- Cell phone reimbursement
- Water, coffee, soft drinks, and snacks provided daily
- Lunch catered every Wednesday
- Fun team events
- Awesome location (Right off the 5 and 55 freeway) and work environment with a staff lounge, TV’s, video games and arcade machines
- Excellent organizational culture (fast-paced and forward-thinking environment)
- Rapid career growth potential
- Exposure to the latest and greatest technologies (virtualization, cloud computing, disaster recovery, cyber security, remote monitoring and management)
