3. 1 Full-time 6 hours ago Full Job Description Personal, compassionate service is what we’re known for at NJM. . We seek the best and brightest to help our customers when they need us most. As part of the NJM team, you’ll not only enjoy some of the best benefits in the industry, you’ll also be joining a company that’s committed to professional development, diversity and innovative thinking. . NJM is excited to extend a full-time professional opportunity for you to join our contact center team and become a Licensed Insurance Agent! You will earn $46,000 annually. You will experience top-quality paid work training to prepare you for this position in Personal Lines Insurance. . Overview NJM is excited to extend a full-time professional opportunity for you to join our contact center team and become a Licensed Insurance Agent! You will earn $46,000 annually. You will experience top-quality paid work training to prepare you for this position in Personal Lines Insurance. . The work schedule includes the ability to work from home 3 days a week. Provide procedurally accurate, effective, and independent response to all new and existing business inquiries related to Personal Lines insurance. . Provide coverage options best suited to accommodate individual needs and administer transactions when necessary. Demonstrate effective time management to achieve performance goals/targets. . Deliver a high-quality customer experience while consulting and counseling customers on NJM’s products. Overview Deliver a high-quality customer experience while consulting and counseling customers on NJM’s products. . Provide coverage options best suited to accommodate individual needs and administer transactions when necessary. Demonstrate effective time management to achieve performance goals/targets. . Provide procedurally accurate, effective, and independent response to all new and existing business inquiries related to Personal Lines insurance. Strong computer and navigation skills including proficiency in Outlook. . Accurate keyboarding skills. Superior listening skills. . Bilingual skills are valued. Excellent verbal and written communication skills. . High School Diploma or GED. Prior customer service or contact center experience is beneficial. . HOURS. Monday-Friday 9: 45am – 6: 00pm & Saturday 8: 30am – 4: 45pm; with one Weekday & Sunday off with an additional 5% shift differential. . OR. (Delayed Shift) Monday-Friday 12: 45pm-9: 00pm; plus 1 Saturday a month working 8: 30am – 4: 45pm with an additional 15% shift differential. . Overview Excellent verbal and written communication skills Strong computer and navigation skills including proficiency in Outlook Accurate keyboarding skills Superior listening skills Strong multi-tasking ability Prior customer service or contact center experience is beneficial High-speed Internet and a working home phone line Quiet, distraction-free work area at home High School Diploma or GED Bilingual skills are valued HOURS Monday-Friday 9: 45am – 6: 00pm & Saturday 8: 30am – 4: 45pm; with one Weekday & Sunday off with an additional 5% shift differential. OR (Delayed Shift) Monday-Friday 12: 45pm-9: 00pm; plus 1 Saturday a month working 8: 30am – 4: 45pm with an additional 15% shift differential. . SALARY RANGE: $46,000 to $51,000 (Compensation is commensurate based upon experience and credentials. ). .