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The Lodge General Manager is responsible for leading multiple outlets through a team of managers and team members: modeling and demonstrating leadership that is grounded in our Core Values and Operating Company Principles: enabling his/her team to keep our promise to the guest by consistently providing a competitively superior dining experience.
Full-Service Lodge General Manager Responsibilities:
Provide an extraordinary focus on guest
Coach others how to deliver a competitively superior guest dining and hotel experience; anticipate, identify, and resolve issues that impact the guest experience: actions impact the guest experience and results indicate the level of guest service provided
Staff, train & develop, and retain best in class, engage, guest-focused managers & service staff: deliver new-hire orientation
Develop and empower managers & employees to make decisions independently which positively affects the guest experience
Establish plans, communicate strategy, and measure specific financial goals to achieve sustainable increases in restaurant sales and profitability; hit or exceed budgeted numbers
Communicate to managers and appropriate employees’ areas of performance needing improvement to meet business plan
Ensure the quality of food and beverage and lodging to include ordering and managing beverage inventory, product specifications, preparation of ingredients and recipes, proper temperatures, and presentation modern of incoming products, tools and supplies are done on time and according to procedure
Full-Service Lodge General Manager Qualifications:
High school diploma or equivalent required; Bachelor’s degree (Hospitality, Business or related field) preferred
5+years general management or supervisor experience in the restaurant, hotel, retail, or general business required
Proven leadership and performance record of success as a fine dining or upscale casual full-service Restaurant Manager required
Or equivalent combination of education, training, and experience
Full-Service Lodge General Manager Benefits:
Strong Bonus Potential
Longevity Bonus
Comprehensive Health, Vision, and Dental Options
401k with company match
Vacation Time
Sick Time
Relocation Assistance