Navy Federal Credit Union Hiring for Business Intelligence Analyst I/II (Product and Marketing Strategist) Job at Vienna, VA Full Time

As a critical member of the Debit Card Product team, this role will help drive the product and marketing strategy for the debit card and prepaid portfolios. The role will partner closely with our Marketing Department (direct marketing, research, modeling and segmentation, etc.) to ensure strategic goals are met as well as other core boundary partners, e.g., business channel owners. The successful candidate will possess strong marketing, project management, communication, and budgeting skills and at least basic SQL and reporting skills. In this highly collaborative role, the individual will be interacting with all levels of the organization to represent and drive the goals of the Debit Card Product team.

Responsibilities

• Develop and champion marketing and product strategies
• Provide strategic analysis, recommendations and help influence key decisions regarding technology and financial market trends, as well as competitive analysis regarding strengths, weaknesses, opportunities, and threats – all from a data-driven foundation
• Perform qualitative and quantitative analysis, including but not limited to forecasting and segmentation, relating to budgeting, profit and loss, business models, operational functions, workflow, processes, and other business-related issues
• Identify and assess business strategies and opportunities; develop appropriate analytical approaches
• Identify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards and results
• Document complex workflows
• Collaborate with management to establish objectives, standards, and strategies for delivering updates and changes to reporting and analytical procedures
• Provide guidance and advice to management on the most effective and efficient use of resources to obtain measurable process improvements
• Support strategic projects and initiatives NFCU debit card boundary partners and key vendors
• Ensure the implementation of new and enhanced processes
• Execute reporting with Power BI and other similar business intelligence software
• Performs other duties as assigned

Qualifications – All required unless otherwise noted

• Bachelor’s Degree in a related field, or the equivalent combination of training, education and experience
• Mid-to-intermediate SQL skills as well as Power BI or similar business intelligence reporting/visualization tools
• Advanced Excel skills
• Advanced presentation skills
• Advanced skill interpreting and synthesizing large amounts of information
• Significant experience in problem resolution including determining root cause, scope and scale of issues
• Extensive experience that demonstrates the ability to research, compile, and document data, business processes, and workflow
• Advanced skill resolving conflicting requests and meeting changing requirements
• Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely
• Significant experience in demonstrating thought-leadership, initiative-taking, decision-making and creativity solving business problems
• Advanced skill identifying and analyzing business requirements and recommending solutions
• Significant experience in managing cross-functional, multi-dimensional teams and projects of the highest complexity which have business risk and impact
• Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals
• Advanced skill resolving conflicting requests and meeting changing requirements
• Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely
• Significant experience in demonstrating thought-leadership, initiative-taking, decision-making and creativity solving business problems
• Advanced skill maintaining accuracy with attention to detail and meeting deadlines
• Advanced verbal and written communication skills

Desired

• Master’s Degree or PhD in a related field, or the equivalent combination of training, education and experience
• Payments industry knowledge
• Significant knowledge of project lifecycles and management methodologies

Hours: Monday – Friday, 8:00 am – 4:30 pm

Location: 820 Follin Lane, Vienna, VA 22180

• Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee’s leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

The salary range for this position is: $88,300 to $123,500 Annual Salary