Job Description

Position Overview:

The VP, Risk – Inventory Finance will have overall risk responsibility for the Inventory Finance business within Mitsubishi HC Capital America, Inc. (MHCA) and Mitsubishi HC Capital Canada (MHCC). This position will direct, administer and manage the internal risk and credit activities of the Inventory Finance (IF) organization including developing and monitoring floorplan and lease line programs. Work closely with Executive Leadership, as well as the General Managers and functional leaders of Inventory Finance, Vendor Finance, Transportation Retail Sales and Canadian organizations in the development and execution of business strategies, leadership and communication. We will consider candidates located near our offices in Norwalk, CT or Flower Mound, TX or possibly remote for the right candidate.
The individual will be charged with driving continual process evaluation and refinement, creating a streamlined and efficient credit department that is customer focused and can support robust growth and evolving business needs. Work collaboratively with inventory finance teams to share best practices and to broaden knowledge of new industries and markets.

Commitment to Internal Control:

The individual must understand, abide, and uphold the system of internal controls related to the essential duties and responsibilities of the position.

Essential Duties and Responsibilities:

• Develop OEM programs and establish dealer underwriting parameters to mitigate risk in the business
• Establish and implement an oversight and monitoring framework to evaluate the quality of credit underwriting, portfolio management, credit models, field services, and workout activities
• Lead the processing of manufacturer and dealer credit requests in diverse industries, including, but not limited to construction, agriculture, and forestry, inclusive of periodic annual reviews and requests for increases
• Measure effectiveness and efficiency of risk processes both internally and externally and identify ways to improve processes across IF. Lead and drive the development of short- and long-term strategic initiatives as well as execution of those initiatives.
• Develop systemic tracking of transactions through milestones, yielding performance and turn time metrics. MHCA can leverage this data to monitor performance relative to OEM Service Level Agreements and to identify resource requirements. Reporting can be concurrently used to provide critical visibility and transparency to MHCA’s manufacturer partners.
• Ensure accuracy of underwriting including risk rating integrity, loan documentation, financial analysis, and overall credit decisions
• Own and monitor portfolio performance and processes within MHCA risk guidelines
• Collaborate closely with operations team to develop and operationalize new program initiatives
• Responsible for building, developing and coaching a team of underwriters to focus on systems, processes, and customer experience
• Function as a Customer Experience Strategist through relationship building, structuring programs, and handling customer project escalations as well as customer issues as they relate to non-payment. Identify friction points, or potential friction points, for customers from onboarding of new dealers and programs and work closely with customer relationship team to eliminate those friction points.
• Responsible for retaining, evaluating and developing talent; including offering development opportunities for new roles as well as special projects. In partnership with Human Resources, create succession and developmental plans and successfully execute on those plans.
• Oversee portfolio management activities ensuring appropriate collection disciplines are in place to manage losses within expectations, compliance with all relevant regulations, collateral verification investment to balance risk mitigation with cost, oversight of significant problem account situations, and ongoing review of portfolio performance.
• Assist in building the business by leveraging industry expertise, strategic relationships and partnerships.
• Work closely with leadership and other department managers to build a team environment that focuses on cooperation, collaborative problem solving, and collective ownership of our business and customer responsibilities.
• Individually and through subordinates represent MHCA by always meeting the highest of ethical and professional standards.

KPI’s (Key Performance Indicators):

• No Losses
• Customer Focus – underwriting turn time of XXX (measurement system needs to be established)
• Establish measurement system for # of deals processes by segment, turn-times, etc.
• Onboarding cycle time

Responsibility and Decision-Making Authority:

• Assist platforms in setting policy and business guidelines / processes, establish budgets, set pricing, and establish a strategic plan and overall business objectives.

Management/Supervisory Responsibilities:

• Position responsible for all risk personnel in IF dedicated to Transportation Finance, Vendor Finance and Canadian IF.

Qualifications:

• 15+ years’ experience in inventory finance credit and operations including underwriting, documentation, portfolio management and workout responsibilities
• Strategic, with a focus on details. Ability to balance a breadth of experience and knowledge while managing strategically.
• Strong background and prior experience in with a variety of collaterals including transportation and construction, personnel management, budget and resource development. Excellent people skills, with an ability to partner with a leadership team.
• Proven ability to influence and lead at all levels of the organization, specifically through a matrix environment.
• Flexible and able to multitask; can work within an ambiguous, fast-moving environment while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems.

Competencies:

• Thinking Skills – Analytical Ability
• Communications
  • Oral and Written Communication
  • Ability to Manage Communications
• Interpersonal Relationships – Ability to work in a team
• Leadership Skills
  • Strategic Thinking
  • Ability to develop others
• Technical and Professional
  • Technical and Professional skills
  • Competency with Microsoft Office products
• Personal Qualities
  • Need to achieve
  • Integrity
  • Self-motivated
• Management Skills
  • Ability to manage human resources
  • Ability to delegate
• Entrepreneurship
  • Negotiation skills

Education and Experience:

• Bachelor’s degree in Finance or Business Management or equivalent experience
• MBA preferred but not required
• Knowledge of commercial loan structure and loan management systems
• Inventory Finance industry knowledge including a strong understanding of inventory management and loan documentation.

Licensing and Certification: N/A

Working Hours:

• Hours may vary and will require evening work depending on business needs and will require working overtime.
• Location of offices: Norwalk, CT; Flower Mound, TX or remote

Tools and Equipment Used:

• Personal computer, phone, and other typical office equipment

Travel: 30%

Physical Demands:

• Digital dexterity and hand/eye coordination in operation of office equipment
• Light lifting and carrying of supplies, files, etc.
• Ability to speak to and hear customers and/or other employees via phone or in person
• Body motor skills sufficient to enable incumbent to move from one office location to another

The job description does not constitute an employment contract, implied or otherwise, other than an “at will” relationship and is subject to change by the employer as the needs of the employer and requirements of the job change.