MetLife Looking for Claims Assistant I at Wimauma, Florida Full Time

Job Location: United States : Florida : Tampa

Alternate Job Location: Not Applicable : Not Applicable

Work Arrangement: Office

Role Value Proposition:

At MetLife, we seek to make a meaningful impact in the lives of our customers and claimants. The Global Technology & Operations group (GTO)/IDI Claims is a diverse team of claim professionals that handle all aspects of an Individual Disability Income Claim. This role will provide exemplary customer service by supporting the processing of Individual Disability Income Claims in a timely and accurate fashion.

Key Responsibilities:

• IDI Claims operates in a paperless environment. Skills involving mail processing, scanning, indexing, and reviewing are required on in house scanning equipment.
• Performs various support functions with standard procedures and under specific instructions.
• Examines various transactions and documents for correctness to ensure compliance with company guidelines.
• May select, classify, or compile information from sources to prepare reports or studies.
• May examine and evaluate inquires; replies by telephone or standard form letter.
• May receive and review data from sources including policyholders; may interpret data and translate it into appropriate media for system input.
• May maintain files and/or classify, index, and cross-reference records.
• Support an 800 line for claim inquiries and transfers to appropriate parties.
• Performs other related duties as assigned or required

Essential Business Experience and Technical Skills:

Required:

• High School Diploma.
• 1-3 years of business-related experience
• Strong communication skills
• Strong customer service.
• Attention to detail

Preferred:

• Able to work as a team
• Knowledge of company operations, insurance products, lines of business, relevant regulations, and administrative systems.
• Ability to move from one task to the next

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.

MetLife:

MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.

We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are rankedon the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine’s 2021 list of the World’s Most Admired Companies.

MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.

We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife. For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.

MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.