Job Title: Inbound Call Center Associate
Location: Onsite from Johnston, RI
Duration: 6 Months Contract with potential for this position to go from temp to perm
Pay Range: $18-21/hr
Job Duties and Responsibilities
This department handles incoming calls regarding Education finance loans, this contract will be throughout the peak processing time for this dept. The contractor will be responsible to take incoming calls on application status, technical calls regarding the application itself, and electronic signatures. The contractor will also be responsible for promoting and proceeding with over the phone applications. This position will require someone who can problem solve, troubleshoot, and think through a problem. Selected contractors will be responsible for providing a differentiated experience on a variety of incoming calls related to education financing for college-bound students and graduates looking to refinance their education debt. These detail-oriented salespersons will be required to exceed sales goals, multitask, and prioritize their daily workload while staying on the lookout for new business. Required Skills: Customer Service Experience Ability to use Outlook email Financial, Student Loan, Mortgage, or Banking is a plus. Previous Sales or Call Center experience is also a plus. This position is within a call centre with call volume between 50-70 calls per day. Candidates must have excellent communication skills and be able to work in a fast-paced environment.
Other characteristics include:
*Desire to meet and exceed sales objectives/goals
*Ability to articulate what we have to offer our existing or potential customers
*Confidence and conviction in our product to advise clients on financial resolutions to meet their needs
*Positive attitude and high energy level
If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity – as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World’s Most Ethical Companies for the 13th year – all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee’s race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
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