Provides direct support to organizations and their employees through the delivery of assessment, consultation, education and triage services. Uses knowledge of federal regulations to assist organizations in their appropriate handling of employee concerns and problems. Consults with employees and organizations on variety of workplace and work based issues. Provides clinical expertise in order to restore employees with diminished performance to healthy functioning.
Other Job Requirements
Responsibilities
Minimum of 5 years of clinical experience after receiving the graduate degree.
Clinical training must include instruction on chemical dependency, mental health and brief therapy.
Must have understanding of workplace issues, how businesses function and a fundamental understanding of employee/employer relationships.
Must be capable of acquiring an understanding of EEO rules, ADA in the workplace, FMLA, and Drug Free Workplace Requirements.
Must be able to provide accurate client assessment including level of risk, substance abuse and dependency, job performance issues and refer to appropriate level of care.
Competent in crisis intervention.
Demonstrates knowledge and expertise in solution-focused, brief therapy in outpatient setting.
Strong customer service skills required.
Must be able to sensitively, compassionately respond to callers. Excellent listening skills vital.
Interacts effectively at all levels both within the company and with external customers.
Analyzes and presents issues in a clear, concise, persuasive manner, both orally and in writing. Uses time to manage caseload and documentation effectively.
Meets productivity targets and quality management expectations.
Develops effective working relationships with peers within and across organizational lines.
Effectively resolves individual conflicts. Supports department mission and keeps management informed of team issues.
Takes responsibility for own development and stays current on skills and techniques needed to perform job.
Adjusts well to new situations and changing priorities.
Comfortable with ambiguity and stress while handling a variety of assignments.
Maintains a positive, achievement-oriented attitude and consistent in accomplishing expected objectives.
General Job Information
Title
EAP Consultant, Federal
Grade
23
Work Experience – Required
Clinical, Employee Assistance Program (EAP)
Work Experience – Preferred
Education – Required
Masters – Behavioral Health
Education – Preferred
License and Certifications – Required
Current licensure required for this position that meets State, Commonwealth or customer-specific requirements – Care Mgmt, LCSW-C – Licensed Certified Social Worker – Clinical – Care Mgmt, LCSW – Licensed Clinical Social Worker – Care Mgmt, LMHC – Licensed Mental Health Counselor – Care Mgmt, LPCC – Licensed Professional Clinical Counselor – Care Mgmt, LPC – Licensed Professional Counselor – Care Mgmt, Must be an independently licensed behavioral health clinician – Care Mgmt
License and Certifications – Preferred
CEAP – Certified Employee Assistance Professional – Care Mgmt
Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.
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