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Job Description
Interact with EasyACCT customers (mid-sized accounting firms) to provide premium service to these high value customers via phone, assisting with tech support, payroll support, and general efiling support questions.
Knowledge of GAAP (Generally Accepted Accounting Principles) is a plus.
Provide quality customer service while demonstrating the ability to effectively troubleshoot and resolve inquires related to software installation, reinstallation, entry, and other software support matters
Provide caring, empathetic customer interactions that positively represent the Intuit ProSeries brand
Requirements
A USB head set with phone quality audio will be required, examples include:
Logitech h390 USB headset & Plantronics Model C320
I5 Processor (or AMD equivalent) required (i7 processor preferred)
4GB memory required, 8GB memory preferred
Windows 8.1 64-bit or Windows 10 64-bit
Benefits
Pay $10/hr-$20/hr
Flexible Hours, Virtual Remote
Complete Training Is Offered
Work At Your Individual Schedule
Paid Bi-Weekly direct deposit
Work At Home
Full Time And Part Time Hours Available
Possible raises after 6 months.
No experience required
