About livepro
livepro is Australia’s leading premium Customer Service Knowledge Management solution. Our feature-rich yet easy to use software has been helping enhance customer service outcomes in all major industries since 2001.
livepro is designed for the contact center and focuses on delivering answers to agents – not long complex documents. This is made possible by our powerful features like search and easy to follow process guidance.
livepro requires next to no training and turns customer service agents into experts – meaning staff confidence and customer satisfaction go up while AHT and training costs are cut down.
As the one central source of truth, livepro delivers knowledge to any digital channel – meaning the same information is being accessed no matter where the question is asked.
We are proud of the premier positioning we have developed in the Australian market and are now looking for someone to build upon this in the US market.
Learn more : www.livepro.com
About the role
As we expand our operations in the US, livepro is looking to recruit someone to manage our US marketing. Reporting to the Director of Global Marketing, you will be responsible for advising and managing the marketing activities to achieve goals set within the Directors strategy.
This role allows for fantastic work-life balance as livepro operate exclusively in a work from home environment – worldwide.
We have several North American staff spread across the West and East coast enjoying livepro’s fantastic company culture and benefits already and would love to hear from you.
This role is a fantastic opportunity to grow your skills and have a real voice in the marketing for a leading software product.
Open to applicants US-wide, although Pacific and Mountain time zones are preferred.
You will be responsible for :
About you :
Requirements
Benefits
A fully remote work environment
Fun and friendly team and second-to-none company culture
Company computer
Paid time off
Travel will be required from time to time
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