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Job Description
We are currently seeking qualified and energetic Customer Service Representatives and Manager Trainees.Are you looking for an opportunity that encourages personal and professional development? Are you passionate about helping others? Do you enjoy interacting with your customers and working with them to create solutions?
Joining the Kinsmith Finance Family might be a good fit for you! Visit www.Kinsmithloans.com for more info.About UsOur family business has been developing lasting relationships with our team members and customers since 1944 and is often described as a true “family environment.” We currently operate more than 70 consumer lending offices with locations in Alabama, Georgia, South Carolina, and Tennessee with plans for further expansion as we develop capable and motivated individuals. Joining the team has many benefits: Monthly Bonus Opportunities Health, Dental, Vision, and Life Insurance options for full time employees Health Savings Accounts with company matching for qualified plans Paid Holidays, Vacation Time, and PTO Regular Weekday hours Opportunity for growth and promotion within the CompanyCSRs are responsible for the successful management of customer relationships that lead to meeting monthly office performance goals.
Essential responsibilities include:
- Superior Customer Service and Relationship Building
- Contacting & developing solutions with customers
- Accurately maintaining customer records
- Processing loan applications, customer payments, and loan closings
- Marketing & Solicitation
- General support of the office manager and other staff to reach performance goals
Qualified applicants should have: Strong communication, organizational, and problem-solving skills. Prior experience with multi-unit Supervision and training others. Prior Finance, Retail, or Sales experience. Ability to work beyond our standard weekday hours if necessary to meet business goals. Basic Computer Proficiency High school diploma or equivalent Valid driver’s license, reliable personal transportation, and the ability to travel between branches daily.CSR Compensation: CSRs earn between $11 to $13 per hour base pay plus the opportunity to earn up to an additional $1200 per month in bonus incentives. Starting base pay depends on prior experience.Manager Trainees are initially expected to master CSR job duties which include the successful management of customer relationships that lead to meeting monthly office performance goals.Manager Trainee additional responsibilities: after demonstrating competency at the duties of a CSR, will be trained to assume the effective responsibilities of a Manager. Advancement depends upon the individual’s demonstrated desire, performance, and capabilities in conjunction with the company’s available opportunities.Qualified applicants should have: Strong communication, organizational, and problem-solving skills. Prior experience with multi-unit Supervision and training others. Prior Finance, Retail, or Sales experience. Ability to work beyond our standard weekday hours if necessary to meet business goals. Basic Computer Proficiency High school diploma or equivalent Valid driver’s license, reliable personal transportation, and the ability to travel between branches daily.Manager Trainee Compensation: Manager Trainees earn between $12 to $14 per hour base pay plus the opportunity to earn up to an additional $1200 per month in bonus incentives. Starting base pay depends on prior experience. Manager Trainees are expected to be promotable to Manager within a year or less depending on performance and ability.Additional Job Requirements and Qualifications
- A background check is performed on all employees.
- Credit Checks are performed on all Manager and Manager Trainee candidates.
Job Type: Full-timePay: $12.00 – $13.00 per hourBenefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Supplemental Pay:
- Bonus pay
Experience:
- Customer Service: 1 year (Preferred)
- Consumer Collections: 1 year (Preferred)
License/Certification:
- Drivers License (Required)
Work Location: One location
