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KIDS QUEST/CYBER QUEST DISTRICT MANAGER POSITION DESCRIPTION
Kids Quest/Cyber Quest Overall Purpose:
“Creating tomorrow’s fun filled memories today.”
Kids Quest is the largest hourly child care provider and entertainment facility offering play, games and birthday parties at our partner resorts. Cyber Quest is a unique arcade that features famil-friendly games for people of all ages to enjoy together.
Our team at the corporate office is looking for a fun, energetic district manager to join our team in Plymouth, MN!
Minimum Criteria and Qualifications for a District Manager:
- Possesses BS, BA, in Business Administration and/or Early Childhood Development
- At least 3 years of experience in multi-center management or supervision
- Support/ House from the Corporate Office located in Plymouth, Minnesota
- Flexibility to travel at any time during the year, including weekends, holidays and to support leadership transitions where a timetable may not be fixed
- Demonstrates strong communication skills and extensive leadership experience
- Exhibits enthusiasm and strategic thinking that is adaptive to an entertainment/childcare environment
- Experience with understanding and interpreting various regulatory standards and applying them to the business environment
- Have experience with giving presentations, public speaking and relationship management
- Must be able to review and understand fiscal, metric and business result summaries
- Be proficient with Microsoft Office, including Word, Excel, Power Points using Windows, and become skilled with proprietary company operations software programs
District Manager Core Role and Responsibilities
- Directly oversee assigned group of Kids Quest/Cyber Quest centers
- Using available resources to remotely support assigned centers with everyday operational needs
- Frequently communicate with assigned centers reviewing their performance and provide feedback fostering success and growth
- Routinely evaluate centers using remote surveillance programs verifying that company best practices are met
- Each month evaluate center’s budget management, i.e. inventory, office supplies, play value equipment, staff development rewards, and any other that supports operational needs
- Regularly conduct audits on business metrics, influence change and incorporate forward thinking strategies for broader business improvement. This includes the following areas: o Recruitment, retention, labor & schedule management, purchasing, inventory, financial performance, and safety programs
- Provide clear communication to centers’ leadership team when any area of the business is at deficient performance levels
Center Visit/ Travel Responsibilities of a District Manager
- Comply with company’s generally accepted travel policies regarding cost, spending and per diem
- Provide training and development sessions to center teams while visiting a location
- Ability to work and adapt to various operational responsibilities while in the center
- Use time at centers to validate best practices, performance efforts and results
- Dedicate appropriate amounts of time to each business brand during property visits
- Meet, network and present to host property executives and leadership teams supporting the maintenance of our relationship
- Complete verbal and written reports after center visits summarizing needs, action items and an overall property summary
Corporate Support Team Responsibilities
- Prepare summaries and communicate district/ center business results to company leadership team during monthly, quarterly and annual review points
- Attend, support or lead center operational meetings via video conferencing or tele-conference
- Collaborate with the company’s Director of Staff Development to ensure employee development processes, service standards and other company procedures are being effectively communicated to center teams
- Work with the company’s department leaders to support/communicate initiatives, results improvement and projects to and throughout center teams
- Support and conduct company recruitment by participating in pre-screens, interviews, and overall hiring process
- Support a new facility opening from budgeting to the grand opening of a center
- Learn, support/manage and seek improvement of Kids Quest’s “Play Value” philosophy
- Ability to objectively examine business reputation management opportunities, interface with guests over the phone and effectively follow up resolving with recovery opportunities
- Accept and complete any assigned operations team projects and business updates supporting the company’s continuous improvement mission
- Remain willing to learn and adapt to new technologies supporting the success of operations and productivity
- This Role reports directly to the Vice Presidents of Operations
Apply Now! Dont let this opportunity pass you by!
Job Type: Full-time
Pay: From $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Minneapolis, MN 55447: Reliably commute or planning to relocate before starting work (Required)
Education:
- Associate (Required)
Experience:
- child care: 1 year (Preferred)
- management: 1 year (Required)
Work Location: One location
