Job Standards
1. Primary Objectives –
Build, implement, and manage all systems for sellers, buyers, lead generation, database management, information management, and back-office support
Responsible for all financial systems, including maintaining the books, paying the bills, handling payroll, assuring the collection of commissions, maintaining the budget, and generating financial reports
Oversee all contracts through closing
Create and maintain an operations manual that documents all systems and standards
Coordinate the purchase, installation, and maintenance of all office equipment
Be the first point of contact in handling customer inquiries or complaints
Keep the lead agent informed regarding any problems or issues that need to be handled
2. Regular Work Activities –
System development, implementation, and management
Information management
Oversight of contracts through closing
Customer/vendor relations
Bookkeeping (A/R and A/P)
Leading administrative team members (as appropriate to team structure)
3. Key Skills –
Trustworthy and dependable
People person and service oriented
Strong written and verbal communication skills
Exceptional organizational and project management abilities
Bookkeeping skills
Great ability to focus
Concerned about doing things the right way
Calm under pressure
Learning based
Service-based attitude
Proven ability to succeed
Excel/General Computer Skills
Creative
Digital Marketing and Social Media Management
4. People Contacts and Interactions –
Lead Agent – daily
Buyers/Sellers/Vendors – as appropriate
JOB PROFILE –EXECUTIVE ASSISTANT – © 2011 KELLER WILLIAMS REALTY, INC. 1
Job Type: Full-time
Pay: $15.00 – $17.00 per hour
Work Location: One location
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