An Onboarding Manager is a vital part of the Operations team, accountable for the initial implementation and onboarding of new client accounts. An Onboarding Manager is responsible for the organization, management and integration of accounts. In addition, an onboarding manager oversees the facilitation of team training and resolving customer issues to bring about the successful completion of new customer implementation. An Onboarding Manager also has a major role in creating new processes internally and needs to be able to adjust quickly to changing circumstances.
Key Responsibilities:
An Onboarding Manager will be responsible for the following but not limited to:
KPI’s
An Onboarding Manager will be accountable for the following KPI’s:
Additional Information
JumpCrew is a customer acquisition platform that integrates sales and digital marketing to help clients grow brand awareness, leads, and revenue. JumpCrew is the perfect place for self-driven, dynamic people who want to learn and help businesses grow. If you take an entrepreneurial approach to problem-solving, work well in a high-growth, fast-paced environment, and are brave enough to not wear a seat belt in a rocket ship so you can lean closer to the stars; then JumpCrew could be the place for you!
The company is headquartered in Nashville, TN. JumpCrew has been recognized as the 2021 Winner for Nashville’s Best and Brightest Companies to Work For, the #1 best small company to work for in Nashville (2017), one of the best places to work in Nashville (2018 & 2019) according to the Tennessean and is one of Crunchbase’s 50 hot startups. For more information, visit https://jumpcrew.com/. #LI-Hybrid
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Type: Full-time
Pay: $70,000.00 – $80,000.00 per year
Benefits:
Schedule:
Supplemental Pay:
Work Location: One location