JPMorgan Chase Bank, NA Hiring for Consumer and Community Banking Finance – Card and Auto Finance Control Manager, Senior Associate Job at Wilmington, DE Full Time

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

Consumer & Community Banking, the firm’s largest Line of Business, serves over 66 million consumers and 5 million small businesses with a broad range of financial services including: personal banking, small business lending, mortgages, credit cards and auto financing. JPMorgan Chase & Co. continues to make investments aimed at increasing Consumer & Community Banking’s position in the marketplace.

Consumer & Community Banking offers an intriguing array of career opportunities within its well-established business units and support functions. Consumer & Community Banking’s unwavering commitment to attract, train, develop, and retain the best talent is on constant display within its highly-visible Control Management organization.

Control Management (CM) CM maintains a strong and consistent control environment through a joint accountability model that align managers with each line of business, function and region to mitigate operational risk. The team focuses on four areas: Risk Identification & Assessment, Control Design & Evaluation, Issues & Control Deficiencies and Control Governance & Reporting.

The Associate on the CCB Finance Control Management team will support the control management program/agenda for the Card and Auto Controller and CFO.

Role Responsibilities:

• In partnership with stakeholders, evaluate and perform an end-to-end analysis of the business’ operational risk and control environment to identify significant gaps and weaknesses and determine root cause
• Ensure that controls are properly designed, operating effectively, and essential to a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
• Perform ongoing analysis of program related data (e.g., KRI/KPI) and develop ad-hoc reports as requested to support business-related programs and strategies
• Assist with development of controls (CORE) documentation through participation in end-to-end process walkthroughs and deep dives with assigned business units
• Assist in ongoing implementation and monitoring of Control Programs impacting CCB Finance and monitor adherence to CCB and Firmwide Policies and Standards
• Contribute to the development and enhancement of the business control environment through execution of Control and Operational Risk Evaluation (CORE)
• Assist in development, execution and refinement of new and existing Control Reporting
• Assist in developing recommendations to strengthen internal controls and improve operational efficiency
• Manage the process to log, complete, and close Issues and Action Plans when control deficiencies are identified requiring remediation.
• Staying current with evolving technology, industry and regulatory changes, and analyze impact to business objectives, processes, and compliance
• Maintain integrity of program management/reporting documentation and provide when requested for various reviews for e.g. SCO QA, Internal Audit Review, and External Audit Requests

Qualifications:

• Bachelor’s degree required, Degree in Accounting or Finance preferred
• 5-7 years of experience in financial services industry with background in controls, audit, quality assurance, operational risk management, or compliance preferred; or equivalent subject matter expertise in a relevant business-related function/operation
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) required and data analytics preferred using Excel, Access

Skills:

• Business knowledge – ability to understand the business / knowledge of regulation surrounding business.
• Communication/presentation – excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner
• Networking – strong interpersonal skills; strong collaboration and relationship building skills
• Work autonomously to affect change – flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment
• Decision Making/Judgement – moderate level of independent decision-making using sound judgement
• Problem solving / Analytical skills – solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions
  • Understanding root cause / identifying control deficiencies
  • Developing timely and sustainable solutions
  • Analyze metrics for emerging risk
• Implementation skills
  
  • Writing Action Plans, Procedures
  • Change Management

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans