JPMorgan Chase Bank Looking for Collections Operations Finance & Business Management at Wilmington, DE, United States Full Time

Job Description

The successful candidate will be a member of a team that is responsible for financial and analytical support for Collections & Recovery Functions within Consumer and Community Banking (CCB). The team serves as a planning and analytical resource to help executives manage, forecast, plan and gain insight into the financial profitability of the business. Group responsibilities include managing the monthly forecast process, managing the annual budget process, preparing, and presenting monthly financial reviews and providing insight and support to business partners related to strategic initiatives. The role will use Tableau, Alteryx, Excel and PowerPoint in conjunction with JPMorgan’s financial tools to create meaningful reports and analysis.
Role & Responsibilities
The senior associate works closely with business managers and capacity planning partners to create budgets and forecasts for direct expenses in the Collections organization, as well as identifying risks and opportunities.
The senior associate will also develop management reports, utilizing the Operations dashboard, to monitor actual expense vs budget and provide meaningful variance explanations to business partners. Will review, analyze and make recommendations regarding business results. Core activities associated with the position include the following:

• Develop the annual budget and monthly forecasts
• Prepare and monitor expense tracking for key initiatives
• Support (design/modify/review) Executive Management Reporting, Performance dashboards, expenses, and headcount as per business requirements
• Perform Planning & Analysis (P&A) functions to consolidate tower financials within Collections & Recovery Operations
• Review, analyze and present monthly financial results to Operations leaders
• Support ad hoc requests from the Business, Senior Management, and CCB P&A
• Contribute to driving expense reduction initiatives across CCB
• Support continuous improvement initiatives

Qualifications

• Bachelor’s degree in Accounting, Finance or a subject of a technical nature
• 4+ years of work experience, preferably in Financial Services or Operations
• Advanced skills in Excel and PowerPoint. Tableau experience a plus.
• Inquisitive, enthusiastic and diligent, and capable of providing credible challenge
• Strong verbal and written communication skills with the ability to articulate complex issues clearly
• Highly motivated and able to thrive and think clearly under pressure and tight deadlines
• Team player with the ability to be respected as a trusted business partner
• Highly motivated self-starter with excellent time management/prioritization skills
• Strong analytical and problem-solving skills with ability to analyze large data sets and present conclusions concisely

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Equal Opportunity Employer/Disability/Veterans