Log In
Sign Up
Job Description
Overview: The Loan Operations Administrator provides administrative and operational support for the day-to-day loan transaction processes, including data entry, tracking and verification.
The candidate must be detailed-oriented, organized, thorough and able to work independently while providing high-touch administrative support to both our lenders and clients. In addition, the successful candidate will be required to develop a comprehensive understanding of our client service policies, cross-train for land trust duties and know when to escalate issues to management for immediate resolution.
Accountabilities – Loan Operations:
Oversee and coordinate the booking of new loans, process paid off loans, loan modifications, and loan maintenance in our core system (Jack Henry).
Accurately prepares loan payoff statements and processes received payoff funds.
Accurately enters documented changes from lending team and clients into core system.
Assists lending team and clients with questions regarding payments, disbursements, payoffs, modifications and general ledger reconciliations.
Prepares quarterly CRE Reports and balance for CRE Analysis.
Prepares annual Escrow Analysis to determine if there is a shortage or overage, process statements and checks and follow up with lending team on miscellaneous items.
Monthly review and verification of ACH report in core system. Other reports include Non-
Accrual and Watch List Reports.
Processes check requests for new loans, loan payoffs, draw downs, escrow refunds, and annual insurance and property tax payments.
Frequently collaborates with insurance agent on insurance cancellation, contacts lender and updates department s tickler system.
Coordinates force placed insurance with insurance agent, notifies lender and prepares documentation on force placed insurance.
Collaborate with other teams to complete annual review of collateral inventory.
Provide outstanding client relations and communication in resolving inquiries and coordinating with the bank s lending team.
Ensures compliance with federal, state and SBA regulations.
Qualifications:
High School diploma or equivalent required; some college preferred with previous banking or loan operation experience.
Three years in banking within a loan operations and trust administration environment preferred.
Excellent oral and written communication skills. Candidate will be expected to communicate with all levels within the organization and with our clients.
Excellent organizational and time management skills to maintain workflow volume.
Proficiency in Microsoft Excel, Outlook, and Word.
Organized, detailed-oriented with a high degree of accuracy, solid banking software skills and aptitude for learning bank systems (JHA Xperience Production, etc.).
International Bank of Chicago is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance
Physical Setting:
Office
Schedule:
8 hour shift
Day shift
Monday to Friday
Supplemental Pay:
Bonus pay
COVID-19 considerations:
A monthly COVID-19 packet of alcohol/alcohol wipes, hand sanitizer, masks, and workstation sanitizing disinfectant is provided. Plastic shields have been installed in our retail and lending areas. Our custodial crew disinfects and sanitizes daily.
Education:
Associate (Required)
Experience:
loan transaction processing: 2 years (Required)
tracking and verification: 2 years (Required)
booking of new loans: 2 years (Required)
processing paid off loans: 2 years (Required)
loan modifications/maintenance: 2 years (Required)
preparation of payoff statements: 2 years (Required)
Work Location: One location
