As the Manager of Product Operations, you will be working in the Strategy & Operations group within the Business Technology organization to drive impactful, customer centric product development across Product, Engineering, UX and Program teams. You are strategically minded, an influencer, driver for change and focused on customers and business performance with quality.
You will deeply understand our product roadmaps, use cases, customer needs, and overall vision by identifying, measuring, analyzing and tracking core product and business levers: size opportunities for improvement, identify potential opportunities or problems, diagnose root cause, conduct ad-hoc analysis as needed, and implement impactful changes.
You’ll thrive when dealing with complex problems and ambiguity by using a variety of tools to find answers. You’ll operate with limited guidance and have strong business partnering skills that you will proactively use. You won’t be afraid to approach new, unique problems, and you’ll be capable of working with large amounts of data with high attention to detail. You’ll be curious and have an urge to go deeper and deeper into the data. You’ll be working with all levels of leadership from our Business Technology leadership team (Sr. Directors and VPs and including the CIO who leads the Business Technology group).
What you will do:
Be a key member of the strategy & operations team, focused on furthering meaningful customer centric product development practices (roadmaps, communications content, etc.)
Build productive and positive relationships across all levels to drive influence and effectively develop, champion, and launch sustainable operational improvements
Create operational processes and practices that drive efficiencies for the leader, leadership team, and organization.
Facilitate meaningful debate to develop and refine Business Technology strategy and approach, documents and artifacts that communicate and translate strategy and vision to compelling strategic initiatives and goals.
Deploy solutions for short- (quick hits), medium- (process changes), and long-term (e.g., automation) globally to ensure consistent execution at scale
Lead strategic and operational excellence projects to achieve top business objectives of Business Technology
Develop and share clear and persuasive narrative and communications to influence senior stakeholder audiences and the organization at large.
Seek innovative solutions to enable seamless operations across functional boundaries using business operational principles to reduce inefficiencies and manual overhead, and other operational barriers to team success
Use analytical skills to develop quantitative and qualitative insights to formulate robust, actionable recommendations for senior leadership.
Build consensus among cross-functional teams and influence decision making within senior-level audiences; lead execution against recommendations quickly and with accuracy.
Enable and foster a culture of excellent organizational performance through internal and cross-functional initiatives and leading cross-functional projects to optimize organizational performance.
Who You Are
As the Manager of Product Operations, you will be working in the Strategy & Operations group within the Business Technology organization to drive impactful, customer centric product development across Product, Engineering, UX and Program teams. You are strategically minded, an influencer, driver for change and focused on customers and business performance with quality.
You will deeply understand our product roadmaps, use cases, customer needs, and overall vision by identifying, measuring, analyzing and tracking core product and business levers: size opportunities for improvement, identify potential opportunities or problems, diagnose root cause, conduct ad-hoc analysis as needed, and implement impactful changes.
You’ll thrive when dealing with complex problems and ambiguity by using a variety of tools to find answers. You’ll operate with limited guidance and have strong business partnering skills that you will proactively use. You won’t be afraid to approach new, unique problems, and you’ll be capable of working with large amounts of data with high attention to detail. You’ll be curious and have an urge to go deeper and deeper into the data. You’ll be working with all levels of leadership from our Business Technology leadership team (Sr. Directors and VPs and including the CIO who leads the Business Technology group).
What you will do:
Be a key member of the strategy & operations team, focused on furthering meaningful customer centric product development practices (roadmaps, communications content, etc.)
Build productive and positive relationships across all levels to drive influence and effectively develop, champion, and launch sustainable operational improvements
Create operational processes and practices that drive efficiencies for the leader, leadership team, and organization.
Facilitate meaningful debate to develop and refine Business Technology strategy and approach, documents and artifacts that communicate and translate strategy and vision to compelling strategic initiatives and goals.
Deploy solutions for short- (quick hits), medium- (process changes), and long-term (e.g., automation) globally to ensure consistent execution at scale
Lead strategic and operational excellence projects to achieve top business objectives of Business Technology
Develop and share clear and persuasive narrative and communications to influence senior stakeholder audiences and the organization at large.
Seek innovative solutions to enable seamless operations across functional boundaries using business operational principles to reduce inefficiencies and manual overhead, and other operational barriers to team success
Use analytical skills to develop quantitative and qualitative insights to formulate robust, actionable recommendations for senior leadership.
Build consensus among cross-functional teams and influence decision making within senior-level audiences; lead execution against recommendations quickly and with accuracy.
Enable and foster a culture of excellent organizational performance through internal and cross-functional initiatives and leading cross-functional projects to optimize organizational performance.
Who we are
We are a Product team driven by data, and focused on building the most popular job site on the planet. With product teams in Seattle, San Francisco, Austin, Tokyo, Hyderabad, Singapore and Vancouver, we are changing the way people get jobs all around the world.
Our Mission
As the world’s number 1 job site*, our mission is to help all people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We’re looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.
(*comScore Total Visits, September 2021)
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Salary Range Transparency
US Remote 122,000 – 178,000 USD per year
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Reference ID: 38701