Imperial Cleaning Looking for Operations Manager at Amityville, NY Full Time

Imperial Cleaning is one of the largest independently owned cleaning companies in the nation, providing professional cleaning services to Retail, Offices, Medical Facilities, Schools, Commercial Buildings, Financial Institutions, Municipalities, and more for over 25+ years. Now over 1,000 employees strong, and with consistent double-digit sales growth year over year, Imperial Cleaning is well-positioned to continue its growth.

Should you come to work at Imperial, you will find that we encourage input and creativity from employees at every level within our organization to improve and move our business forward. We welcome new employees to our growing family and team. When you join Imperial Cleaning you become part of a great family culture. At Imperial, we know that our people are our greatest asset and we take great care to find highly qualified candidates that share our commitment to growth and excellence.

Imperial Cleaning is an equal opportunity employer. We offer competitive compensation packages and a variety of benefits that provide our staff with a safe, respectful, and professional working environment. Our location: 151 Dixon Ave, Amityville is an upscale, professional building just off the 110 corridor – walking distance from the train station and town.

Job Description

The Operations Manager will manage all hands-on operational aspects of the company. Assists the CEO/President in the successful growth of the Company. Provide the leadership, management, and vision necessary to ensure the Company has the proper operational controls, administrative, reporting procedures, and people systems in place to effectively grow the organization and to ensure financial strength and operating efficiency.

Providing day-to-day leadership and management reflecting the core values of the Company.

Develop and manage strategic initiatives to foster growth

Develop systems and procedures in support of the development of strategic initiatives.

Strategize, develop, implement, and manage various areas of the operations department related to financial performance, infrastructure, staff management and leadership, quality control, compliance, and project management.

Review, analyze and prepare various reports including but not limited to financial data and performance, sales reports, KPIs, and activity reports related to the operating conditions of the company.

Collaborating with Management to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives of the company.

Establish or implement departmental policies, goals, objectives, or procedures in conjunction with the executive team

Perform and/or support personnel functions such as selection, training, or evaluation.

Strategize and develop the Operations Department operations staff and ensure proper delegation of duties.

Leadership and mentoring of new and existing internal staff

Monitor productivity and seek process improvements – improve operational systems, processes and develop best practices

Conduct annual performance evaluations for operations staff.

Coordinate necessary disciplinary action, including termination of employment where applicable.

Develop and implement new opportunities to cross-sell services.

Serve as a liaison between other technical staff, management, users, and vendors regarding service requests, usage, standards, security, and other technical matters.

Responsible for Regional Managers, Residential, and Operations teams.

OTHER JOB DUTIES

All other tasks as assigned by management.