Idaho Housing and Finance Association Looking for Mortgage Servicing Operations Technician at Boise, ID, United States Full Time

Job Description

Work for the Best! Idaho Housing and Finance Association has the above opening to support our IT department. IHFA is looking for a self-starter with excellent customer service skills to help us support 400+ team members in a Microsoft environment.Responsibilities: Run regularly scheduled procedures for servicing operations
Troubleshoot issues, perform regular backups, helps with testing, and other activities
Provide security and support to AS400 users, manage roles, and group security (onboarding, role changes, and terminations). Provide upgrades and security patches.
Support user management for third party applications that integrate with LSAMSRequirements: Excellent customer service and communication skills
Business experience in home loan servicing is a plus.
Experience in Microsoft Office, especially Excel, researching technical solutions, ticketing systems such as Jira
Technical skills in: IBM iSeries AS/400, Microsoft Active Directory, OnBase or other ECM systems, , Printer support, SQL Server Integration Services (SSIS), supporting remote users over a VPN, and/or TSQL, or SQLCompensation depends on experience and includes an excellent benefit package. Apply online at www.idahohousing.com.Above description is not inclusive of all job duties. Qualified candidates must be able to perform essential functions with or without accommodation.Equal Opportunity EmployerJob Type: Full-timeBenefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Boise, ID 83702: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location