HumanEdge Hiring for Digital Marketing Associate Job at New York, NY Full Time

Responsible for supporting Sales teams in campaign management and advertising operations support for The Company’s National offerings. Critical functions include the successful implementation and launch of campaigns, maintaining orders and inputting in-flight changes, reporting campaign delivery, and processing monthly billing. This person will be responsible for providing strong customer service and collaborating with others internally and externally to ensure client KPIs and revenue goals are met.

TV Advertising

• Input and transmit all new orders for the National business utilizing Company applications
• Facilitate communication amongst stakeholders regarding order details, copy and traffic
• Collaborate with contacts on order confirmation and campaign activation to ensure all platforms are live
• Aggregate pacing and fulfillment reports on a regular basis and share delivery with Account Management team
• Process optimizations and in-flight order changes based on Account Management guidance and Agency approval to ensure full campaign delivery
• Work with operations team, the Sales teams and Sr. CMs to troubleshoot issues such as creative errors and data discrepancies
• Compile end of month and end of campaign delivery reporting for Sales team to communicate back to the client for feedback
• Input billing information for all orders and submit to Billing team for invoices to be created
• Collaborate with Billing & Finance to meet agency invoicing needs in a timely manner. Troubleshoot and resolve billing discrepancies and process credits as necessary
• Assist with other duties and projects as assigned

BS/BA Degree required

• Strong verbal and written communications skills
• Superior organization, accuracy, and attention to detail; Ability to prioritize and handle multiple tasks
• Successful demonstration of teamwork, problem solving, decision making and technical skills
• Ability to work successfully with limited direction and guidance
• Technically savvy with willingness to learn new things and take initiative
• Knowledge of advertising and basic media math preferred
• Previous experience working in a professional office-setting preferred
• Proficiency in Microsoft Office

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